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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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August 05, 2022

I think the dealership could have at least vacuumed out the car after spending $300 for a diagnostic More

by AcuraL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Davis Acura responded

Thank you for this feedback. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Steve Pulli Service Manager 215-943-7000 extension 1503

August 04, 2022

The staff were friendly and professional. The establishment was clean and comfortable, and there were snacks in the waiting area which I always appreciate 😀 More

by LATOYAMLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Davis Acura responded

It has been a pleasure serving you, Latoya. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Davis Acura; we look forward to having you as one of our valued customers for many more years to come! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 03, 2022

Fast and accurate service. Found the issue and resolved it in less than an hour. Very courteous and professional. More

by Dig313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Davis Acura responded

We appreciate your business and Caphil, Chris, and our team looks forward to serving you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 03, 2022

Great experience. Fast, courteous and thorough. Comfortable waiting area. Service advisor was very friendly. Easy to schedule appointment onl E. More

by SUE_WILLWERTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Davis Acura responded

Sue, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team and look forward to working with you again. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 03, 2022

My advisor is very helpful. He is very prompt and professional. I would like to keep him every time I need to have my car service More

by ntran762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Davis Acura responded

It's great to hear that Caphil was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Davis Acura! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 03, 2022

I received excellent service! Thank you!! The men were very helpful and curteous! So, a great experiience!! More

by MACE-MAZZONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Davis Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 03, 2022

The service department was great Capil, Frances, Victor always listen to our concerns about the car and work with us. As well as polite. Sales team also was very friendly and courteous. More

by waris_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis, Michael Risica
Aug 04, 2022 -

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 03, 2022

My service was excellent. My air conditioning problem has been resolved. Over my vehement opinion that I knew what should be done, Caphil, the more experienced service manag More

by RJACOBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Davis Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 02, 2022

Service was very good l also have mdx I will bring next time. I was in Princeton but I was cheated not given discount as promised More

by snagoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Davis Acura responded

Thank you for choosing Davis Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 01, 2022

Davis is, and has been my service station for both my Acura's for the last 15 plus years. Any job I request, is always done right the first time. When I do take it in for the regular service, oil More

by gpmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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