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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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September 22, 2022

The service manager and his team are very excellent in response and ownership for the work. I am surprised to see such a wonderful response when I visited with a problem More

by Vara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager, Michael Risica
Sep 24, 2022 -

Davis Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Davis Acura, we look forward to having you as a valued customer for many years to come! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 22, 2022

Provided a great loaner car while the service department worked on my vehicle. Washed my car once work was completed. More

by MILSKILLZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Davis Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Davis Acura to be a positive one. Please don't hesitate to reach out if you need anything else. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 19, 2022

Would have given 5 if they kept their word with keeping car clean. I mentioned that my car was detailed and should be kept clean when dropping off my car. Service rep. stated that they would not want to pa More

by Sheril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Davis Acura responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us directly at your convenience. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 16, 2022

Very amicable people and willing to help and solve your issue. They are fast and complete the job in the most less time possible. More

by lugomed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Davis Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 15, 2022

Service people were not attentive. Had an oil change and tire rotation and my car was returned with all tires under pressured by 4 to 11 pounds. This was after I made sure that all of More

by MRMIKE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Davis Acura responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns. Steve Pulli Service Manager 215-943-7000 extension 1503

September 15, 2022

Professional service department. Able to make a service appointment convenient to my schedule. Very clean and comfortable waiting area. More

by NLEBINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 11, 2022

I’m a Return customer and the service has always spot on. I gave them a thumbs up 👍🏼 More

by SANPERKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 11, 2022

Absolutely great customer service. Mr. Yates clearly detailed what needs to be done and suggest other recommended services or repairs that needed in the future. More

by XXXEMERCADOXXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 11, 2022

It is a very good place to serve your Acura. They provided services on a timely manner and recommended service needed and their priority ranks. More

by 675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Davis Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Davis Acura. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 10, 2022

Staff was very cooperative. I had only one issue with car wash. They did not was and vacuum my car properly. After I requested then they did an awesome job. More

by ATUL0309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Davis Acura responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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