Davis Acura - Service Center

The experience with the dealership has always been good but recently they didn't check my brakes properly. I was told to get them changed by December 2023 and when I went in March 2024 they said they were but recently they didn't check my brakes properly. I was told to get them changed by December 2023 and when I went in March 2024 they said they were fine and at a '6'. I had a different mechanic take a look and I was a few centimeters away from the rotors. Not sure if they mixed my car with another but if I had not gotten them looked at again I would have had a very pricey bill my next visit. More

experienced. professional, friendly accommodating, aware of my time . Kept me up to date with the process professional, friendly accommodating, aware of my time . Kept me up to date with the process More

I have leaks on both the driver side and passenger side every time it rains. When I first mentioned it, the service advisor brushed it off and they only cleaned out the moon roof channels. When this didn every time it rains. When I first mentioned it, the service advisor brushed it off and they only cleaned out the moon roof channels. When this didn't fix the problem, I had to push to have them do more extensive testing. Again they said they did not find any leaks. I was told by the tech to take it to a body shop. When I picked up my car, the service advisor was gone for the day. I called and emailed the next couple of days but did not receive a response. I took the car to a non-Acura dealer who has a person come in to specifically find leaks. I was told the seal around the windshield is leaking and has to be replaced. I brought the invoice into the dealer and the service advisor told me I had schedule an appointment to validate the invoice (even though they tested twice but found nothing). More

The team of service advisors at Davis Acura lack accountability. I expect to be in good hands especially at Davis but was ignored and treated poorly. Chris Yates, David, and Jonathan Figueroa, need accountability. I expect to be in good hands especially at Davis but was ignored and treated poorly. Chris Yates, David, and Jonathan Figueroa, need to be replaced with a team of higher integrity individuals. I do not feel good about taking my car back to Davis specifically because of my experience with them. More

I replaced the OEM wind shield from Davis Acura. After that my line keeping assistance are not working properly. I take to Davis they keep my mdx for 2 days and say ever andworking normal. When I dr After that my line keeping assistance are not working properly. I take to Davis they keep my mdx for 2 days and say ever andworking normal. When I drive the mdx in sunny day my line keep assistance still malfunctioning. In the meantime I find out from other Acura dealer we need to calibrate after wind shield replacement need Calibration and wheel alignment it’s part of that work. Out side it cost $600+ tax. But they are not telling me about that . I went back I ask them did you calibrate sensors and camera they say yes. Unfortunately I am driving with my mdx malfunctioning safety system. Tell me what I need to do. Thank you. More

Jonathan took care of of me as soon as I entered the service area he informed me of everything service area he informed me of everything More

The dealership always has openings and is very quick and convenient. I’ve never been offered a loaner car while work is being completed on my vehicle but I believe it’s due to my poor prior planning. convenient. I’ve never been offered a loaner car while work is being completed on my vehicle but I believe it’s due to my poor prior planning. More

Didn’t felt like my issue was taken seriously. I know I bought a preowned car and noticed some rattling but left feeling like nothing will come out of this visit. Asked about checking the tire pre I know I bought a preowned car and noticed some rattling but left feeling like nothing will come out of this visit. Asked about checking the tire pressure but didn’t see any changes. More

I had a good experience getting my car inspected and brake pads replaced. Thank you brake pads replaced. Thank you More

I highly recommend Davis Acura. From the salespeople to the service people they are all great. From the salespeople to the service people they are all great. More