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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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February 22, 2023

Great customer service and takes time to explain services needed w/o the sales pitch (doesn’t force service on the customer). More

by tlanae22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Risica
Feb 23, 2023 -

Davis Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Davis Acura, we look forward to having you as one of our valued customers for many more years to come! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 22, 2023

Waiting was at a minimum tech was informative about my vehicle all was fine with inspection. More

by stevenbray0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Hertado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Davis Acura responded

Thank you for choosing Davis Acura, Steven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 20, 2023

This was the only dealership that correct the problems. Thank goodness. Will only take my car to this dealership for service . More

by ppnormann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Davis Acura responded

Thanks for sharing about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 20, 2023

Got an appointment quickly. Service was straightforward and communication was great. Would use them again More

by sleong99
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 19, 2023

My customer service manager, Chris Yates, was very helpful and responsive when I needed help. More

by annierichhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Davis Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chris delivered such a great experience! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 17, 2023

Jonathan in the service department was excellent! He provided very fast and thorough service! He even called me a Lyft after my car was complete. More

by nsm985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 18, 2023 -

Davis Acura responded

It's great to hear that Jonathan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 15, 2023

The service people are very attending, and responsible for the outcome and your satisfaction. If is not up to your standards their will fix it 💯 More

by Dave
Recommend Dealer
Yes
Employees Worked With
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service manager is a great individual and make sure that you are satisfied with the service
Feb 15, 2023 -

Davis Acura responded

Dave, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Davis Acura. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 15, 2023

Easy to make an appointment, the men I dealt with were very nice and called and texted me about my car needs. Text when it was finished. Very smooth bosit More

by dtippy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Risica
Feb 15, 2023 -

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 12, 2023

Have always had a pleasant experience at the Acura dealership service department. Wait times are not long and always able to reach out to my service advisor when needed. More

by MSREDDPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Figueroa
Feb 13, 2023 -

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

February 11, 2023

always come back to redo the repair. Sick and tired of it . Will not back again More

by Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Hertado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Davis Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Steve Pulli Service Manager 215-943-7000 extension 1503

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