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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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July 06, 2023

Chris was polite and kept me informed. I was very happy with the service provided. More

by Ellen Diorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Davis Acura responded

Ellen, thank you for sharing about your experience with Chris here at Davis Acura. We appreciate your business and hope to see you again soon! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 06, 2023

Fast service with a beautiful waiting room. The Loaner car was clean and comfortable as well More

by Roy munn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Davis Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 05, 2023

I go to you for your professional approach to your customers. Your mechanics are particularly good More

by RFGORDON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 03, 2023

Very friendly staff. Caphil is knowledgeable and willing to work with you, not pushy and honest. Some services are overpriced, but so far everything that was done on my c More

by Andrei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Davis Acura responded

Andrei, Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad Caphil was able to help, and we hope to see you again! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 01, 2023

Service was excellent from start to finish and was given updates during the process. Very courteous and professional. Waiting area was very comfortable as well More

by SOLEZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 30, 2023

bought my car 16 years ago . confidence is the key .Chris Yates has my trust More

by DENONEILL51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Davis Acura responded

It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 29, 2023

Technicians error That I had to take car back to fix it again. Wasted 3+ hrs! More

by stepenzhao
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Davis Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Pulli Service Manager 215-943-7000 extension 1503

June 29, 2023

Communication between mechanic and customer was horrible. Failed inspection and sent on way without knowing. More

by Colleen
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jonathan
Jun 30, 2023 -

Davis Acura responded

Thank you for your review, Colleen. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Steve Pulli Service Manager 215-943-7000 extension 1503

June 29, 2023

I found that my dealings with the Davis Service were courteous and professional fro scheduling to completion of my service appointment More

by mr.levin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Davis Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Davis Acura. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 26, 2023

Good dealer service. They do a good job at a fair price. I would recommend this service department. More

by Tuano
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t know name, no one that is listed
Jun 27, 2023 -

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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