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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews
Call Service Center (215) 943-7000

1,811 Reviews of Davis Acura - Service Center

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August 13, 2023

Hospitality service and provided a free car wash after service which save a time. Will do business again. More

by masterhoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 12, 2023

Don't stand by their work,or return calls back as promise.help your people to be fare to customers. More

by LORRIANNNSCIPIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Yates
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Davis Acura responded

Thank you for bringing this to our attention, Lorriann, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Steve Pulli Service Manager 215-943-7000 extension 1503

August 11, 2023

I had to bring in my car 3 times, because what I had asked for was not done each time. I just wanted an inspection and an alignment, two simple tasks that I had happily paid for. Caught them lying to ge More

by kevinhoffner2447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Hertado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Davis Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Steve Pulli Service Manager 215-943-7000 extension 1503

August 11, 2023

Nice waiting area good personal. Job is done promptly as promised. Convenient appointment and notifications. More

by shoppro2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Davis Acura responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your business. We look forward to serving you for years to come. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 10, 2023

I use this dealership since the very beginning of its existence. Starting with my Acura Integras 1986 and 1990. Now 2019 Acura MDX Tech. Nice service deparfment with great Customer Service More

by KALMAN.ZILBERMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Davis Acura responded

Hi, Kalman! Thanks for sharing about your many experiences with Davis Acura. We appreciate your continued business and look forward to working with you for years to come! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 10, 2023

Jonathan was very helpful resolving the reason for my visit and completing the work in a timely manner. More

by CLA1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Aug 11, 2023 -

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad to hear that Jonathan was able to help, and we hope to see you again! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 10, 2023

Wasn’t happy with the service mechanics. Told me I needed more work then I really did. Thankfully I took it elsewhere and wasn’t lied to More

by Syn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Yates
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Davis Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Steve Pulli Service Manager 215-943-7000 extension 1503

August 08, 2023

Always ready to accommodate my needs. Service is completed on time with no callbacks. Happy customer. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Echevarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 07, 2023

Great, friendly, knowledgeable , comfortable, informative, nice waiting area with coffee, juice , water, snacks, wifi. Everyone smiles and is accommodating More

by sfp259
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 09, 2023 -

Davis Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Davis Acura to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 06, 2023

Everyone’s very polite and they did a nice job working on my car thank you More

by D.AVERY11022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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