Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Davidson Ford

Watertown, NY

4.4
55 Reviews
Call Dealership (315) 788-9400

18621 US Route 11

Watertown, NY

13601

Directions

By Type

55 Reviews of Davidson Ford

December 22, 2024

They have good personnel and are great at seeing that my car is taken care of in a timely manner. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
December 20, 2024

Davidson Ford has serviced my vehicle for the past 6 years with professional, friendly service. More

by pmlocy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly, Review Responder
Report | Print
Dec 22, 2024 -

Davidson Ford responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

December 19, 2024

Frank Danato senior salesman at Davidsons Watertown Ford is outstanding again for my 6th lease of a new f150 w5.0 engine. Love it. Fast and painless lease process. Davidson was 40$ cheaper than the other F More

by Dmacdaddydo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Donato , Review Responder
Report | Print
Dec 22, 2024 -

Davidson Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

December 18, 2024

I had my vehicle in for an oil change and when I got home I noticed the engine under shield was dangling. I contacted the dealership and they fixed the issue. More

by mkfamily244
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rae Nadolinski
Report | Print
Dec 21, 2024 -

Davidson Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 12, 2024

Went down with moisture in the headlights they could see why. I know it was there. Every time you go there is something else that needs something. I can't afford to pay almost $300.00 for the part. More

by vrjdmbibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
Dec 14, 2024 -

Davidson Ford responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (315) 788-9400 and we will do our best to make this better. We hope to hear from you soon. Service Manager Joseph (315) 788-9400 josepha@davidsonautonet.com

November 28, 2024

Very prompt and courteous. Fast service and things were explained well. Great follow up afterwards More

by tmoran0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen, kim
Report | Print
Dec 01, 2024 -

Davidson Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 27, 2024

Truck has been there 5 or 6 times. Driverside window will not go up still, 2024 f350. Ford does not approve appropriate fixes, 4 times for computer reset then module. Fix only works f More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Review Responder
Report | Print
November 18, 2024

Works with customer and is fast to help and get you approved and has you in your vehicle the same day More

by jrc.1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
Nov 21, 2024 -

Davidson Ford responded

Hi, your comments keep us motivated and working hard for all our guests! At Davidson Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 15, 2024

Davidson‘s was great service ,great response ,to my questions very courteous. They picked my vehicle up at my workplace and dropped it off. I was very happy with the service More

by terry.r.rendell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
Nov 18, 2024 -

Davidson Ford responded

Hi Terry, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Excellent service. Very accommodating. Offered me a loaner . 2024 F150. Covered everything on warranty. Will use the shop even if I don't buy another vehicle from them More

by krtfitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
Nov 18, 2024 -

Davidson Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
6