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David Wilson's Villa Ford

Orange, CA

4.8
419 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

May 27, 2023

Always treated with respect and the work is done well. Prices seem fair for the industry. More

by Kuhnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 30, 2023 -

David Wilson's Villa Ford responded

Kuhnr, We're happy to see you always receive quality service and we appreciate you being a valued customer. Thank you for this 5-star review and we can't wait to continue to help take care of all your Ford needs for years to come. Sincerely, Scott Wade General Manager customercare@villaford.com

May 16, 2023

Amazing service, very satisfied this my go to Ford dealership. Amazing staff and so so knowledgeable More

by eltawilb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio in finance was great and knowledgeable about finance , Jacob Salazar my sales person very helpful and knowledgeable about the vehicle and helped me tremendously.
May 18, 2023 -

David Wilson's Villa Ford responded

Thank you for your stars and recommendation, eltawilb We can't wait to work with you again in the future. Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

May 11, 2023

Awesome like always. Wouldn’t trust my vehicles anywhere else. Lots of value and knowledge here. More

by sam.cunanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Angulo
May 12, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your experience & for always choosing Villa Ford, Sam! We hope your car is running smoothly & we can't wait to deliver another 5-star visit soon! Sincerely, Scott Wade General Manager customercare@villaford.com

May 03, 2023

Joel Angulo was very helpful with communicating the issues involved with my vehicle. The issue became a long process to resolve and he was diligent all the way through. More

by EDWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Angulo
May 05, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your experience, Edward! We hope your vehicle is running smoothly & we can't wait to deliver another 5-star visit soon! Sincerely, Scott Wade General Manager customercare@villaford.com

April 29, 2023

Joel Angulo was helpful and professional. The bad news is that they could not find what was really wrong with my car that the service engine light kept coming back on. My car was 18 yrs old a More

by outlanderca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Angulo
May 08, 2023 -

David Wilson's Villa Ford responded

We're disappointed that this issue persists. We understand how frustrating this can be. Despite this, we're glad that you are satisfied with the quality of service that our team has provided and we have worked our hardest to try and correct this issue for you. Should you like to discuss this any further, please don't hesitate to contact me. I'm here to help. Regards, Mike Papp customercare@villaford.com (714) 509-5615

April 22, 2023

This dealership goes above and beyond to satisfy their customers and get the job done. More

by Cardiosue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Cope
Apr 24, 2023 -

David Wilson's Villa Ford responded

Thank you for choosing Villa Ford! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Sincerely, Scott Wade General Manager customercare@villaford.com

April 20, 2023

I placed an order for 2 headlights. 2 days later they cancel my order because they couldn't fulfill it. I called then because headlights were in stock and they told me I shouldn't been More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Apr 20, 2023 -

David Wilson's Villa Ford responded

Javier, We understand your frustration, but unfortunately, we were unable to fulfill the order, which is why we had to end up canceling it. We hope you were able to purchase them elsewhere. Thank you. Regards, Mike Papp customercare@villaford.com (714) 509-5615

Apr 20, 2023 -

Javier responded

Thanks for replying me back. I really appreciate if you can actually reply and dont COPY AND PASTE TO ALL YOUR UNHAPPY CUSTOMERS. THANKS Mike

April 15, 2023

Wonderful service. They treat you like family there. I was helped, it took a while but I was happily leaving with what I wanted More

by Adelira03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 17, 2023 -

David Wilson's Villa Ford responded

Thank you, Adelira! We're so happy to hear our team helped you find what you were looking for. Welcome to the family! Sincerely, Scott Wade General Manager customercare@villaford.com

April 15, 2023

Joel Angulo was very helpful and available for my calls and questions. The problem with my car had to do with the service engine light continually coming back on. I do feel the technician and Joel did all More

by outlanderca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Angulo
Apr 17, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your experience! We're sorry we weren't able to fix the issue with your engine light. We look forward to delivering another quality experience soon. Sincerely, Scott Wade General Manager customercare@villaford.com

April 11, 2023

The service team persevered in determining the root cause of a difficult to trace problem and resolving. Very happy with the results! More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ibarra
Apr 11, 2023 -

David Wilson's Villa Ford responded

Thank you for your stars, Jon! We're thrilled Carlos delivered an excellent service experience. We're so glad you enjoyed your visit. Sincerely, Scott Wade General Manager customercare@villaford.com

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