David Wilson's Villa Ford

My service advisor, Domingo Naranjo, was excellent. He was polite, friendly, professional, and really knew cars. He properly diagnosed the coolant leak that was leaving, stains all over my driveway. H He was polite, friendly, professional, and really knew cars. He properly diagnosed the coolant leak that was leaving, stains all over my driveway. He told me it came from A crack in the intake manifold, which apparently was made out of plastic in my car. Stopping the leak required, replacing the intake manifold which is a big job. But he scheduled the job right away, and I was done in a couple of days. So I was very pleased with the service provided me by Domingo. Incidentally, your other service advisors that I have worked with over the years. I’ve also been excellent.. So I am very pleased with Villa Ford in that regard. My only complaint is that the bill seemed awfully high to me. But the important thing is the leak has been fixed and so I don’t have to worry about it anymore. I will be writing a letter to forward regarding the use of plastic intake manifolds. Apparently they are a source of recurrent problems in the cars in which they’ve installed. Once again, Domingo Naranjo did a great job for me and I hope he takes care of me again the next time I have to go to Villa Ford for service. Thank you. Richard Chrystie,. More

I have a 1993 Ford Bronco and I trust villa Ford to do the service on my vehicle at all times they are very professional and knowledgeable in my vehicle I have used them 4 separate times in the last 12 mo the service on my vehicle at all times they are very professional and knowledgeable in my vehicle I have used them 4 separate times in the last 12 months and have not been disappointed, I will continue to utilize villa Ford for my future service needs and recommend them to anyone who wants their vehicle repaired in a quality manner. More

Our sales person Alex was great and also the sales manager was very friendly and helpful manager was very friendly and helpful More

Domingo Naranjo good customer service. Always he is ready to help to customers. I am very happy with his service Always he is ready to help to customers. I am very happy with his service More

Updating my review to 5 stars! Please note that I've had my fair share of purchasing/leasing numerous vehicles from various dealerships. At the beginning of this year, I leased Please note that I've had my fair share of purchasing/leasing numerous vehicles from various dealerships. At the beginning of this year, I leased a 2023 F150 from a different sales guy (and not my usual salesperson - Andrew Romano). Andrew wasn't available at the time, and the last time I purchased a truck from this dealership, it was a split deal between Andrew and the other salesperson. Well, that time around the other salesperson is the definition of a "sleazy" salesperson, and they piped in unnecessary add-ons & maintenance plans into that deal. Not only that, but I was advised to forge my wife's signature since her name was also on the other vehicle I was trading in at the time. There was no integrity with that "seasoned" sales guy who would go at extreme lengths to unethically close a deal. I should have waited the next day for Andrew, but Villa Ford is way out from where I live. The reason I've kept coming back to VF have been due to my amazing car buying experiences through Zak & Andrew. Back in 2016 was when I first purchased a vehicle from Zak. And flash forward 7 years later, I just purchased my 8th vehicle last weekend. Zak is no longer with the dealership, but Andrew has been involved in 5 of my deals. Honestly, Villa Ford actually lost me as a customer after my 2023 F150 lease earlier this year. Not only was it because of the shadiness of that one salesperson, but also the finance guy involved in that deal. However, I was only 8 months in on my 36-months leasing contract - and I was around the area where I needed to kill time for a couple hours. This time I didn't bother to reach out when I visited, and luckily Andrew was working that evening. Long story short, he understood my situation from the previous deal, and we were able to work out an amazing deal to get me out of that lease and into a purchase on my 2023 Escape Hybrid. Sales reps like Andrew are rare; he thoroughly listens to the customer and have always been transparent throughout the process. Keep in mind I don't only buy my vehicles from Villa Ford. In my lifetime, I've owned/leased over 45 vehicles - and this year alone is my 4th car purchase. It says a lot if I can do repeat business with a dealership - and so far Villa Ford is the only dealership that has achieved this! If you don't want to feel like you're getting taken advantaged of, then Andrew or the Internet Sales department are who you'd want to get in contact with! More

I was having issues with the charger for my electric Mustang and brought the car in for service to address the problem. My service advisor, Domingo Naranjo, initially was not able to determine what the Mustang and brought the car in for service to address the problem. My service advisor, Domingo Naranjo, initially was not able to determine what the problem was, but he stayed in contact with me, requested additional information about the problem, and ordered me a replacement charger that works much better. I appreciate Domingo's persistence in helping to resolve my issue. More

Dan and Jim Saenz provided the best customer service and follow thru. I would buy again from Villa follow thru. I would buy again from Villa More

I love this dealership! ! I ahem bought three vehicles in as many years. Andrew Romano is conscientious and always courtesy. Same salesman on all 3 vehicles. Jane in vehicle ! I ahem bought three vehicles in as many years. Andrew Romano is conscientious and always courtesy. Same salesman on all 3 vehicles. Jane in vehicle delivery is also so awesome to deal with. More

Will be coming back soon to have the oil changed out and a detail thank you a detail thank you More

Excellent customer service the maintenance team and the front desk gave me . The maintenance team and the front desk was great when repairing my car and was very fast. front desk gave me . The maintenance team and the front desk was great when repairing my car and was very fast. More