David Wilson's Villa Ford
Orange, CA
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Awesome service Thank you for our 2016 Explorer the service in all departments were wonderful! It was a fast painless purchase! thanks we love our new car! Joe and Thank you for our 2016 Explorer the service in all departments were wonderful! It was a fast painless purchase! thanks we love our new car! Joe and Dana Genova More
Great service, Sales manager went above and beyond Sales manager went above and beyond to ensure I wasn't without a car. I purchased this vehicle at Villa Ford, So it was nice to see that they take ca Sales manager went above and beyond to ensure I wasn't without a car. I purchased this vehicle at Villa Ford, So it was nice to see that they take care of their customers and good old fashioned customer service isn't dead. I will buy my next vehicle from villa ford. More
Fleet purchase2 - 15 Pass Transit Wagons for Phoenix market Reserved 2 wagons, Villa held them for 3.5 weeks while I closed the transaction internally, arranged shipping and licencing, smooth, easy, on time Th Reserved 2 wagons, Villa held them for 3.5 weeks while I closed the transaction internally, arranged shipping and licencing, smooth, easy, on time Thank you More
Great service on warranty problem . Got done on time. Fixed problem. Got called when car was ready. Easy checkout at cashier. Gear shift worked perfectly after replacement. . Got done on time. Fixed problem. Got called when car was ready. Easy checkout at cashier. Gear shift worked perfectly after replacement. More
Oil change experience. My appointment was made on line. I arrived 10 minutes early and was checked in promptly and a completion was given to me. Then I was pleasantly surpri My appointment was made on line. I arrived 10 minutes early and was checked in promptly and a completion was given to me. Then I was pleasantly surprised when the work was ahead of time. Every one was very efficient and helpful. Thank you! Marianne Robinson. More
Love my new F-150 Everybody from Sales to Finance to Service has gone above and beyond since I purchased my new F-150. The General Manager Scott even came down to cong Everybody from Sales to Finance to Service has gone above and beyond since I purchased my new F-150. The General Manager Scott even came down to congratulate my family and I on our purchase. This was the third Ford dealership we visited and it was easily our best experience! I'd recommend Scott and his team to anybody in the market for a new car! More
Great staff Really appreciated all the helpful advice and the salesperson walking me through each car I was interested in. Would definitely recommend them to a fr Really appreciated all the helpful advice and the salesperson walking me through each car I was interested in. Would definitely recommend them to a friend. More
Rolled out the red carpet until they saw my credit score I went to this dealership after looking online for a car. I knew my credit was not good but I wanted to see if I could trade my current vehicle for an I went to this dealership after looking online for a car. I knew my credit was not good but I wanted to see if I could trade my current vehicle for another with a lesser interest rate. I made an appointment to come see the vehicle and was treated like royalty when I walked in the door. After a test drive and talking some numbers I was waiting on the bank loan reply and to my surprise I saw another person test driving the vehicle I wanted. Shortly after a different man, other than whom I'd been working with, came in with my keys and told me they would call me if the bank decided to give me the auto loan. This guy pretty much pushed me out of the door. I felt extremely embarrassed and almost cried when I left this place. NOT BECAUSE I HAVE BAD CREDIT...BUT BECAUSE OF THE WAY I WAS TREATED. They hadn't even gotten a reply from the bank and were telling me to be about my way? I guess the people with good buying experiences here have great credit and lots of money down. WORST EXPERIENCE EVER!! More
Typical dealership If you want to feel like a number go to villa ford. Nothing too horrible in my experience just pressure salesmen, the minute you buy you can tell they If you want to feel like a number go to villa ford. Nothing too horrible in my experience just pressure salesmen, the minute you buy you can tell they do not care anymore. Do not expect sales and service to communicate, they make promises they don't keep, and waste your time because of poor communication. More