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David Wilson's Villa Ford

Orange, CA

4.8
419 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

June 12, 2016

Great service! I was previously a GM vehicle owner for about 20 years, but decided to test drive the F-150 and give it a shot. I was very well taken care of by the More

by jbarb78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
Jun 13, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thanks for this 5-star review and congrats on your new F-150! We're so happy to hear that Julian went above and beyond to make sure you had a great car-buying experience. Welcome to the David Wilson's Villa Ford Family and we can't wait to serve you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 11, 2016

Annual checkup Friendly employees, fast service,and reasonably priced. Had no problem waiting for my car. Had my annual checkup, 1 new tire, and at the end I recei More

by Reviewer_B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Richardson
Jun 13, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for this awesome review! We're so happy to see that your experience here was a great one! We hope your car is running just like new and we can't wait to see you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 09, 2016

It was very good. Everything taken of in a timely manner. I was in with our 2013 Ford Edge for a routine check. Everything was done very well and all explained to me. I feel they very thorough. More

by Kathy Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Jun 09, 2016 -

David Wilson's Villa Ford responded

Hi Kathy, Thank you for this positive review. We're extremely pleased to see that your service experience was a great one and we hope your new Edge is running just like new. Thanks for stopping by and we look forward to seeing you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 05, 2016

Actual Service GOOD, need improvement setting up apointment Only problem: at time of setting appointment, not informed car ride is on a schedule. I sat in waiting room 1 hour before I got my own ride home. More

by Bar, B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Clarke
Jun 06, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for the feedback. We've taken your review into account and will work to make the appointment process go smoother moving forward. Should you ever have any questions, please don't hesitate to ask! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 03, 2016

BEST SALES TEAM AROUND Went in expecting to be taken advantage of when buying my F250. They laid out their best pricing up front and negotiation was a thing of the past. AJ More

by DKAnderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jun 03, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thanks for this outstanding review! We're so happy to hear that AJ and Dan worked together to make sure your car-buying experience was a great one! We'd like to congratulate you on your new F-250 and should you ever have any questions, please don't hesitate to ask! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 02, 2016

Length The work done was fine. I just had a problem with time it took. I had an appointment for 10:00am. I arrived at 9:45. The service rep said it may take More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Jukam
Jun 03, 2016 -

David Wilson's Villa Ford responded

Hi Bob, Thanks for the overall positive review. Vehicle safety is our top priority, which is why your appointment may have taken a little longer than expected. If you'd like to discuss the length of your service appointment, please don't hesitate to contact me! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 28, 2016

Excellent service experience! I brought my wife's car in for a routine service. Randy Bradley did an excellent job explaining what was needed and did not try to sell me something More

by Coast1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
May 31, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Randy provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 28, 2016

Got a great deal I had a great experience buying our new escape salesman did what he said he would do I locked my keys in my car and he got the door open for me More

by bob aviaation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
May 31, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for this great review. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 27, 2016

Good work Work was done in a timely and to are satisfaction.Randy Brabley kept us up to date on the problems that came up and was happy to get the problem solve More

by Tim. Mustang1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
May 31, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 26, 2016

Great staff, easy to deal with Got in as soon as they opened on a Saturday morning with the car in mind that I was looking for, with the terms I was looking for and they did a good More

by NewFordBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Bryan,
May 26, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We cannot thank you enough for your thoughtful comments on our dealership! It's a team effort here every day, as we strive to provide our customers with the best service possible. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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