David Wilson's Villa Ford

Oil Change I received a "first oil change free) when I brought my used 2012 Nissan from Villa Ford. The vehicle was purchased August 1, 2015, and I just put on I received a "first oil change free) when I brought my used 2012 Nissan from Villa Ford. The vehicle was purchased August 1, 2015, and I just put on a little over 3000 miles since the purchase, but decided to get the oil changed after driving it for a year. The service advisor came to my car as soon as I stopped in service area. I waited in the customer area and it didn't take long to complete the job. The service advisor explained what all was done and was very courteous and friendly and thanked me for the business. I love Villa Ford.............. More

Service was excellent Service was done in a minimum amount of time. I brought my car in at 9:30 and service was completed by 11:00 am. Service was done in a minimum amount of time. I brought my car in at 9:30 and service was completed by 11:00 am. More

Great car, great service We leased a great new Ford Edge, but when we found a small flaw in material after taking it home, they went above and beyond to help us get it fixed a We leased a great new Ford Edge, but when we found a small flaw in material after taking it home, they went above and beyond to help us get it fixed and in completely cherry condition. Great product, excellent service, I couldn't be happier! I would definitely recommend Villa Ford to my friends and family. More

Love My Truck The dealership was professional, responsive and knowledgable in the product line. The transaction was seemless, the price was the best I could find. T The dealership was professional, responsive and knowledgable in the product line. The transaction was seemless, the price was the best I could find. The "team" approach to selling was used making the experience quick, efficient and painless. No pressure, no games, they showed me the truck explained thourghly it's capabilities and technologies, stepped away and gave me the space to make a decision. Finance was a breeze, again thourghly explained the contract, 10 minutes I was in and out ! I would recommend this dealership for anyone looking to get value, service and professionalism. More

Matt and Miguel took care of me Matt was knowledgeable, informative and helpful. Miguel, the shuttle driver, was courteous and patient. Matt explained the reason for my service needs Matt was knowledgeable, informative and helpful. Miguel, the shuttle driver, was courteous and patient. Matt explained the reason for my service needs and helped me understand future service requirements. More

Faith Restored in New Car Purchase from Dealership There are not enough stars in this review to adequately express the excellent experience with Villa Ford and the outstanding staff who facilitated the There are not enough stars in this review to adequately express the excellent experience with Villa Ford and the outstanding staff who facilitated the sale of my new Fusion. Prior to purchasing at Villa Ford, I went to a large dealership which was much more local to my home and the place where I purchased my previous Ford. I was met with indifference and sub-standard professionalism, to say the least. Specifically, my request for a particular vehicle to be transferred between dealers was postponed for several days and I was purposefully lied to about the vehicle's location. Yes, I was given lies instead of support and service to facilitate the purchase. To this end, I decided not only to find a different dealership, but to look for a different car make. I had enough of Ford based on the treatment I was given as a long time loyal customer. However, fate intervened and I located the original vehicle I wanted to buy. Prepared for another round of lies and "car salesman snobbery", I pulled up to Villa Ford and was met by a group of employees who greeted me and bent over backwards to assist me. It was like I was THE most important customer in the world and their mission was to make me happy. Long story, but it resulted in a very happy ending. The product specialist, finance manager and the superior salesman AJ, created a memorable new car buying experience which I will never forget. Although the dealership is 20 plus miles away from my home, it is the ONLY dealership where I intend to do future business. Thank you and well done, Villa Ford! More

Excellent Customer Service Service writer (Paul Jackson) was knowledgeable and the price was fair. The time required was actually less than I'd anticipated. There was some co Service writer (Paul Jackson) was knowledgeable and the price was fair. The time required was actually less than I'd anticipated. There was some concern for a possibly leaking cooling system, but Mr. Jackson was able to determine that was not a problem., He also determined that the automatic transmission service was not yet due, which was a great savings. More

DP's Review Excellent customer service with quick turn around. The price for the tire replacement actually beat the local chain stores! Paul was outstanding and Excellent customer service with quick turn around. The price for the tire replacement actually beat the local chain stores! Paul was outstanding and very thorough. More

We are very happy with our experience with Villa Ford. We were looking for a car after my car died unexpectedly. We had an idea what I wanted and Villa Ford was able to deliver everything we expected. Th We were looking for a car after my car died unexpectedly. We had an idea what I wanted and Villa Ford was able to deliver everything we expected. The employees are friendly and helpful. It was a pleasant experience overall. More

Missed one important thing Your mechanics let the entire system down (even the sales department) when they failed for the second time to rotate the tires. Simple thing, now I h Your mechanics let the entire system down (even the sales department) when they failed for the second time to rotate the tires. Simple thing, now I have to go to my Goodyear dealer to get it done. Guess what, he does interval servicing too. Why not just go there instead in the first place? TELL THEM THIS (the mechanics). If they didn't do that, what else didn't they do? Did they actually do my injector service? Now trust comes into the picture, all over a simple tire rotation. Matt was the service writer and was very courteous. More