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David Wilson's Villa Ford

Orange, CA

4.8
419 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

September 29, 2016

did not complete the job I went in for my initial service. I also had problem with the drivers seat. After the car was there for about 6 hours they called and asked if I could More

by jfhwy6256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 29, 2016 -

David Wilson's Villa Ford responded

We're discouraged to see that there were issues regarding your recent service visit. If you'd like to discuss this visit in further detail, please contact Randy Bradley here at rbradley@villaford.com, so we can help resolve this issue. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 26, 2016

Courteous, efficient , good pricing Comfortable environment, friendly, and quality service. I like the staff and I am a returning customer. If I need to wait, there are plenty of restaur More

by Cathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt J. and Paul
Sep 27, 2016 -

David Wilson's Villa Ford responded

Hi Cathleen, We appreciate this great review and are extremely pleased to see that you enjoyed our state-of-the-art facility. It's great having you as a member of the Villa Ford Family and hope to work with you many years to come and hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 24, 2016

Pain free, friendly staff, great experience. These guys are all super friendly and professional. Very patient and informative workers who made the experience as pleasant as possible. I would defi More

by Brandon91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian, Bryan
Sep 26, 2016 -

David Wilson's Villa Ford responded

Hi Brandon, We're so happy to read this review and see that you had an outstanding experience here. We'd like to congratulate you on your new Ford and we're extremely excited to serve you, your family and friends again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 21, 2016

Great service AJ is awesome, very accommodating and great personality among all the staff. They went above and beyond to find exactly what I was looking for and giv More

by Rubyf150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Goodman, Jorge (in finance), Trent?
Sep 22, 2016 -

David Wilson's Villa Ford responded

Thank you for this great review. It's a team effort here and we're pleased to see that AJ and team worked to make sure you had a great experience. We'd like to welcome you to the Villa Ford Family and we can't wait to work with you for many years to come. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 21, 2016

15k service Fast and they remember me. Never a reason to complain. Always top notch. When Wilson took over it went from "just ok" to "I'll never go anywhere else" More

by Hange2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Sep 22, 2016 -

David Wilson's Villa Ford responded

We're grateful for this review and so pleased to see that our team continually provides you with the experience you deserve. Thanks for being a part of the family and we can't wait to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 15, 2016

Helpful sales staff Professional & friendly staff, very willing to assist. Offered comparison between lease & purchase options. I never felt my questions were unimportan More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Goldsmith,Trent, finance rep, Dulce
Sep 15, 2016 -

David Wilson's Villa Ford responded

Hi Linda, It's a team effort here and we're so happy to hear that our team worked together to ensure you had a great experience. We want to thank you for stopping by and sharing this great review with us. Hope to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 12, 2016

Efficient, thorough, excellent customer service Villa Ford gives "Going to the dealership for service" a good name. Always dreaded going to dealerships in the past for fear of added unnecessary "pr More

by Rubydoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Sep 12, 2016 -

David Wilson's Villa Ford responded

We're grateful for this review and pleased to see that Randy and our team provide you with the quality service that you deserve. We hope your Ford is running just like new and we can't wait to see you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 12, 2016

Great experience Came in looking for a used car Left with a new car at zero interest. Every one at the dealership was friendly and helpful. Thanks for a great day. More

by Outforfungirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex
Sep 13, 2016 -

David Wilson's Villa Ford responded

Thank you for this great review! We're so happy to see you had a great car-buying experience here. Congrats on your new vehicle and welcome to the Villa Ford Family! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 11, 2016

Good old fashion, no pressure customer service. Rex (sales) was probably the best sales person I have ever dealt with; highly recommend him; ask for him. Austin was extremely helpful in going over t More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex and Austin, thanks for your help.
Sep 12, 2016 -

David Wilson's Villa Ford responded

Thank you so much for this great review. It's a great pleasure to read that Rex and our team provided you with a stress-free car buying experience. We hope your new vehicle is treating you well and we look forward to working with you for many years to come. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 11, 2016

Awesome experience Awesome from the moment we stepped into the showroom till we drove our truck home. Villa ford has a tip top staff and would definitely recommend famil More

by HDFATBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack,bahzad,
Sep 12, 2016 -

David Wilson's Villa Ford responded

Thanks for this 5-star review and congrats on your new truck! We're so happy to hear that our staff provided you with the best experience possible and we can't wait to see you, your friends and your family again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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