David Wilson's Villa Ford
Orange, CA
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My service advisor was Domingo (Mingo). He was extremely professional and friendly. He fought on my behalf to have the mechanical issue covered under the warranty and was successful. More than that, he kept professional and friendly. He fought on my behalf to have the mechanical issue covered under the warranty and was successful. More than that, he kept me updated and was very helpful throughout the entire visit. I would like to personally thank Mingo for all his help, I’m definitely a customer for life! More
Excellent service from Villa Ford! Took my car in for a basic oil change then their tech noticed an oil leak, 100% covered under warranty and I was able to get into a super nice loaner same day! Had my car basic oil change then their tech noticed an oil leak, 100% covered under warranty and I was able to get into a super nice loaner same day! Had my car back good as new in a couple days and they even washed it for me! Definitely going back here again More
Great Customer Service Best experience buying a new truck from a dealership. Everything went smooth, got a great deal no haggling. Salesman was very professional. Very ver Best experience buying a new truck from a dealership. Everything went smooth, got a great deal no haggling. Salesman was very professional. Very very happy More
Great experience at Villa Ford! Brian Boyda was awesome and helped us all the way from Las Vegas to Villa Ford - the entire purchase experience was very professional, friendly, and r Brian Boyda was awesome and helped us all the way from Las Vegas to Villa Ford - the entire purchase experience was very professional, friendly, and reasonable. Definitely 2 thumbs up! Adrian & Hao More
Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE. More
Amazing sales and service. This is my 6th vehicle I’ve purchased from Villa Ford and I’ve yet to be disappointed. They take care of their customer base. purchased from Villa Ford and I’ve yet to be disappointed. They take care of their customer base. More
GREAT SERVICE CONSULTANT YOUR SERVICE REP JOEL ANGULO IS THE BASE I WON'T HAVE ANYONE ELSE HE'S TAKEN CARE MY CAR FOR OVER TEN YEARS KEEPS IT RUINING GREAT MAKES SURE EVERYT YOUR SERVICE REP JOEL ANGULO IS THE BASE I WON'T HAVE ANYONE ELSE HE'S TAKEN CARE MY CAR FOR OVER TEN YEARS KEEPS IT RUINING GREAT MAKES SURE EVERYTHING IS DONE ACCORDING TO SCHEDULE KEEPS ME UP TO DATE ON THE WORK BEING DONE & WHEN IT WILL BE READ FOR PICK UP ETC. More
Sheldon Pope is an OUTSTANDING service technician! Always handles my requests personally and professionally! I wouldn't deal with anyone else, as he knows how I think and knows to treat my truck lik Always handles my requests personally and professionally! I wouldn't deal with anyone else, as he knows how I think and knows to treat my truck like it was HIS. More
Service Department Nightmare Bought my fourth new F-250 diesel from Villa Ford, Ford of Orange in January and had problems with Power on take off. Took it to service and was told Bought my fourth new F-250 diesel from Villa Ford, Ford of Orange in January and had problems with Power on take off. Took it to service and was told they could not find any issues and their computer showed no issues, so there was nothing they could do even though they Knew something was wrong. I had to take my truck to another facility to get it fixed. Very Poor customer Service. More
Excellent service I had to travel 4 1/2 hours to get to the dealership to get the truck I purchased from Villa Ford. I spoke to Wes the salesman I worked with a few day I had to travel 4 1/2 hours to get to the dealership to get the truck I purchased from Villa Ford. I spoke to Wes the salesman I worked with a few days before heading down. I let him know that I was serious about purchasing the truck and he had paperwork ready for me ahead of time and when I showed up, the truck was cleaned and fueled up. I got the paperwork and financing done and was in and out and back on the road within an hour and a half. It was the fastest I have gotten out of a dealership when purchasing a vehicle. I really enjoyed my experience and would take the drive down to Villa Ford again. More