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David Wilson's Villa Ford

Orange, CA

4.8
419 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

May 21, 2020

My service advisor was Domingo (Mingo). He was extremely professional and friendly. He fought on my behalf to have the mechanical issue covered under the warranty and was successful. More than that, he kept More

by Esteban Nieto
Recommend Dealer
Yes
Employees Worked With
Domingo (Mingo)
May 21, 2020 -

David Wilson's Villa Ford responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Please do not hesitate to let us know if there is anything we can do for you in the future! Sincerely, Scott Wade General Manager customercare@villaford.com

May 20, 2020

Excellent service from Villa Ford! Took my car in for a basic oil change then their tech noticed an oil leak, 100% covered under warranty and I was able to get into a super nice loaner same day! Had my car More

by Dweagle
Recommend Dealer
Yes
Employees Worked With
Forgot
May 21, 2020 -

David Wilson's Villa Ford responded

It's wonderful to see that we were able to get your car back to running like new! Thank you for your feedback and we look forward to seeing you again! Sincerely, Scott Wade General Manager customercare@villaford.com

May 20, 2020

Great Customer Service Best experience buying a new truck from a dealership. Everything went smooth, got a great deal no haggling. Salesman was very professional. Very ver More

by Jagladyrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
May 21, 2020 -

David Wilson's Villa Ford responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Thank you for choosing us and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

May 10, 2020

Great experience at Villa Ford! Brian Boyda was awesome and helped us all the way from Las Vegas to Villa Ford - the entire purchase experience was very professional, friendly, and r More

by Adrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Boyda
May 11, 2020 -

David Wilson's Villa Ford responded

We couldn't be happier to see that Brian went above and beyond to provide you with a quality experience. If you ever need anything, feel free to stop by and see us again! Thanks so much! Sincerely, Scott Wade General Manager customercare@villaford.com

May 09, 2020

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person More

by Klytle
Recommend Dealer
Yes
Employees Worked With
Harrison Brown
May 11, 2020 -

David Wilson's Villa Ford responded

Harrison is awesome and we're so happy to see that he worked hard to get you into the vehicle you deserve. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Sincerely, Scott Wade General Manager customercare@villaford.com

May 09, 2020

Amazing sales and service. This is my 6th vehicle I’ve purchased from Villa Ford and I’ve yet to be disappointed. They take care of their customer base. More

by bretscars
Recommend Dealer
Yes
Employees Worked With
Jim Saenz, Dean Eltawil
May 11, 2020 -

David Wilson's Villa Ford responded

We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Thank you for your loyalty and please do not hesitate to let us know if there is anything else we can do for you in the future! Sincerely, Scott Wade General Manager customercare@villaford.com

May 04, 2020

GREAT SERVICE CONSULTANT YOUR SERVICE REP JOEL ANGULO IS THE BASE I WON'T HAVE ANYONE ELSE HE'S TAKEN CARE MY CAR FOR OVER TEN YEARS KEEPS IT RUINING GREAT MAKES SURE EVERYT More

by leolion7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEL ANGULO
May 05, 2020 -

David Wilson's Villa Ford responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We hope to see you again shortly! Sincerely, Scott Wade General Manager customercare@villaford.com

May 02, 2020

Sheldon Pope is an OUTSTANDING service technician! Always handles my requests personally and professionally! I wouldn't deal with anyone else, as he knows how I think and knows to treat my truck lik More

by mahonyzoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Pope
May 05, 2020 -

David Wilson's Villa Ford responded

We are so proud of Sheldon and his efforts to make sure you left a happy customer! Thank you for your feedback and we can't wait to see you back here again! Sincerely, Scott Wade General Manager customercare@villaford.com

April 28, 2020

Service Department Nightmare Bought my fourth new F-250 diesel from Villa Ford, Ford of Orange in January and had problems with Power on take off. Took it to service and was told More

by Steve H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian, sales manager, Baron customer service manager
Apr 29, 2020 -

David Wilson's Villa Ford responded

Hi Steve, We're disappointed to see that we were unable to diagnose any issue with your truck. We take pride in providing quality and accurate service and should this issue persist with your truck, we'd like to take another look and hopefully be able to diagnose and resolve the issue this time. Regards, Baron Peoples customercare@villaford.com

April 20, 2020

Excellent service I had to travel 4 1/2 hours to get to the dealership to get the truck I purchased from Villa Ford. I spoke to Wes the salesman I worked with a few day More

by Chris Whip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Cosentino
Apr 20, 2020 -

David Wilson's Villa Ford responded

Hi Chris, We can't thank you enough for driving all the way out to us! We hope you're loving your new vehicle and please do not hesitate to let us know if there is anything else we can do for you down the road! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

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