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David Wilson's Villa Ford

Orange, CA

4.8
419 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

August 22, 2020

Domingo working at the service desk was great! He went above and beyond to provide amazing customer service. My experience was a 10 star r More

by Elizabeth72sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mingo
Aug 24, 2020 -

David Wilson's Villa Ford responded

We can't tell you how nice it feels to hear that Domingo went above and beyond to make sure your experience was a memorable one. Thank you so much for stopping by and we hope to see you soon! Sincerely, Scott Wade General Manager customercare@villaford.com

August 18, 2020

This was my first time at Villa Ford after the one I had previously attended relocated. Hands down the best service I’ve experience and I was well taken care of. I now have a to go to guy that made things w More

by Evelyn Arrieta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo
Aug 19, 2020 -

David Wilson's Villa Ford responded

Hi Evelyn, Customer satisfaction is our main goal, and it pleases us to hear of your experience with Domingo and our team! We look forward to serving you again soon and thank you for visiting us! Sincerely, Scott Wade General Manager customercare@villaford.com

August 17, 2020

We are a repeat customer and Villa Ford has once again made the car buying process pleasurable. From Jacob in Sales to Elliot in Finance and Janey in Service. All are professionals and a pleasure to do bu More

by mtb.ridr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Salazar, Elliot Fleener, Janey Neuenswander
Aug 18, 2020 -

David Wilson's Villa Ford responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Congrats! Sincerely, Scott Wade General Manager customercare@villaford.com

July 31, 2020

Good so far Haven't had a lot of experience with the dealership since I purchased my car, but the two times after were great because of the terrific employees! A More

by twocats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toreno Winn, Jeremy...
Aug 04, 2020 -

David Wilson's Villa Ford responded

It gives us great pride knowing that you always feel comfortable with our staff and that your visit here was an enjoyable one! We appreciate your loyalty and look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

June 26, 2020

Ford GT40 My service was taken care of by Mingo who did an excellent job and kept me updated on all the progress throughout the procedure. This was very helpfu More

by Enthusiast Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MINGO
Jun 29, 2020 -

David Wilson's Villa Ford responded

It's always great to hear when our customers have such a positive service experience, as we look to provide that to each and every customer. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Sincerely, Scott Wade General Manager customercare@villaford.com

June 21, 2020

Great Service. Brought truck in for issue with lights, and service was superior! I even got to talk to Service Manager who came out and greeted me. More

by pomstr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon
Jun 22, 2020 -

David Wilson's Villa Ford responded

It's great to see that we were able to fix your vehicle's issue so you could get on your way! Thank you for choosing us and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

June 19, 2020

The Sales Manager and Sales Rep have been very accomodating! We found a used F-250 (2013) in great condition at a fair price, the purchase process was very short and great customer service by all. More

by Happy Villa Ford Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Amiri
Jun 22, 2020 -

David Wilson's Villa Ford responded

We are thrilled to see that our team was able to find your perfect truck! We hope you're loving your new ride and we look forward to hearing from you again! Sincerely, Scott Wade General Manager customercare@villaford.com

June 15, 2020

The service department at Villa Ford was very helpful and repaired my car at a reasonable price. I will return to Villa Ford in the future. More

by HappyClient
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 16, 2020 -

David Wilson's Villa Ford responded

It's great to see that our service team was about to fix your vehicle so you could get on your way! We look forward to serving you again! Sincerely, Scott Wade General Manager customercare@villaford.com

May 28, 2020

I have been a long time customer of Villa Ford sense 1994 First a F250 crew cab, then my current 4 door F150 and Focus. Love being able to use their service center and always on time for estimated com More

by Rickb
Recommend Dealer
Yes
Employees Worked With
Julian, Tony Pasqualetto, Gerardo Salcrdo
May 28, 2020 -

David Wilson's Villa Ford responded

Hi Rick, Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We look forward to seeing you again! Sincerely, Scott Wade General Manager customercare@villaford.com

May 23, 2020

Stopped in today to shop for a new Ford Truck, but noticed almost every sales person had their masks off around their necks instead of on their face, so I left to shop at a different dealership. Very More

by gottarush
Recommend Dealer
No
Employees Worked With
None
May 26, 2020 -

David Wilson's Villa Ford responded

We're disappointed to see that you left. We are taking social distancing very seriously and our sales team makes sure they're wearing their mask before greeting any guest. Should you like to discuss the precautions we're taking, please feel free to contact me. Sincerely, Scott Wade General Manager customercare@villaford.com

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