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David Wilson's Villa Ford

Orange, CA

4.8
419 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

September 01, 2021

This dealer ship was very excellent. Jim was so helpful and this dealer ship helped us very well and gave great options and service, definitely would buy from here again. Thank you Jim! More

by Francisco O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Dean
Sep 01, 2021 -

Francisco O. responded

Great dealership, very good customer service and will recommend to friends.

Sep 20, 2021 -

David Wilson's Villa Ford responded

Francisco, We're so happy to see Jim took great care of you. We'll be sure to share this with him and we look forward to working together again soon. Hope all is well. Sincerely, Scott Wade General Manager customercare@villaford.com

August 28, 2021

Excellent customer service. Didn’t have to be there for hours buying a car. Everyone worked as a team which expedited service More

by Macias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Aug 30, 2021 -

David Wilson's Villa Ford responded

We are thrilled to hear that you had a quick experience with us! Feel free to call or stop by if there is anything else we can do for you. Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

August 25, 2021

I HAVE A GREAT SERVICE TECH JOEL ANGULO, HE MADE SURE I HAD A CAR SO I COULD GET TO WORK I'M THE ONLY DRIVER FOR MY HUSBAND & ME . THE PART THEY NEEDED THEY HAD TO ORDER & KEEP THE CAR A COUPLE OF DAYS. JO More

by leolion7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEL ANGULO THE BEST SERVICE TECH
Aug 26, 2021 -

David Wilson's Villa Ford responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Joel. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Scott Wade General Manager customercare@villaford.com

August 19, 2021

Excellent service. Jacob was knowledgeable, friendly, professional, thorough, calm. We love our Mach E Premium. We would buy another from him and refer others to him. More

by theloribowersgroup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 20, 2021 -

David Wilson's Villa Ford responded

We're pleased to see that Jacob was accommodating during your car-buying experience and we hope you're loving your Mach E. Hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 09, 2021

JOEL ANGULO ALWAYS TAKES CARE ME AND MY LINCOLN TOWNCAR. KEEPS ME INFORMED. MAKE SURE I HAVE A LOANER CAR IF SERVICE WON'T BE DONE WHEN I GET OFF WORK. HE KNOWS I WORK EVERY DAY AND NEEDS A CAR AS I'M THE More

by leolion7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEL ANGULO THE BEST SERVICE TECH HE'S BEEN MY FOR OVER 10 YRS
Aug 09, 2021 -

David Wilson's Villa Ford responded

We are so proud of Joel and his efforts to make sure you always have a fantastic visit! Thanks for choosing us and we look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 06, 2021

Jim was absolutely wonderful when it came to buying my new car during the pandemic. He helped me find my dream car at an affordable price that had all the bells and whistles I wanted! Definitely coming ba More

by daniellezavala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saenz
Aug 13, 2021 -

David Wilson's Villa Ford responded

We’re extremely proud of Jim and his efforts to ensure that you found the perfect car! Thank you so much for choosing us and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 03, 2021

Great customer service. Service was preformed in a timely matter. nice waiting area , Dustin kept me informed and updated to completion of service and got me out on time quoted More

by jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 04, 2021 -

David Wilson's Villa Ford responded

Hi Jon, glad to hear that Dustin made sure you got on the road as soon as possible. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager customercare@villaford.com

July 28, 2021

I bought a 2021 truck 2 months ago. There is a broken part on the fender that they said they would replace. I've been back to the dealer 2 times and called 5 times. Nothing happens. I even left a voice More

by 0leary
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck
Jul 29, 2021 -

David Wilson's Villa Ford responded

We're disappointed that this issue has not been resolved yet. Please contact me at your earliest convenience so we can get this taken care of and you can enjoy driving your truck. I look forward to speaking with you. Regards, Mike Papp customercare@villaford.com (714) 509-5615

July 21, 2021

No additional comments needed. Toreno has sold me several cars and I trust him as a salesman. I do not need to make comments on the service department. More

by cd162697
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toreno Winn
Jul 22, 2021 -

David Wilson's Villa Ford responded

Toreno is an all-star and it's no surprise he's done a great job getting you into multiple vehicles. We'll be sure to share this great review with him and we'll see you again soon. Hope all is well. Sincerely, Scott Wade General Manager customercare@villaford.com

July 21, 2021

Jane always takes care of me and my SUV. She’s always updating me if the service is taking a little longer that expected. She’s very customer service oriented, friendly and knowledgeable. She always ment More

by love2handtalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane
Jul 22, 2021 -

David Wilson's Villa Ford responded

We're very lucky to have Jane on our team and so pleased to see that she provides you with top-notch service and communication. Thanks so much for being part of our Villa Ford Family and we can't wait to see you here at your next service visit. Sincerely, Scott Wade General Manager customercare@villaford.com

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