Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

David Wilson's Villa Ford

Orange, CA

Overview
Reviews
Vehicles
4.8
419 Reviews
Call Dealership (714) 793-8431

2550 N. Tustin St.

Orange, CA

92865

Directions

By Type

Showing 419 reviews

December 04, 2021

Hugo is the best! He’s been treating us great for 10 years and will use again More

by Kevjra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Dec 06, 2021 -

David Wilson's Villa Ford responded

We truly appreciate your loyalty to us and we look forward to serving you for another 10 years! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

December 04, 2021

Friendly uneventful experience. Was interested in a maverick but shelving the idea till sanity returns. Had a nice conversation basically explaining mavericks have a 10k markup for an xlt trim. Defeats More

by RickCane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Dec 07, 2021 -

David Wilson's Villa Ford responded

Rick, We're disappointed you're dissatisfied with the current cost of a Maverick during this nationwide inventory shortage. We'll be sure to keep in contact and let you know when the price goes down. Should you ever have any questions about anything, please don't hesitate to contact me. I'm here to help. Regards, Oscar Salazar General Sales Manager customercare@villaford.com

November 12, 2021

Sheldon Cope is always a pleasure to work with and I couldn't imagine Villa Ford without him in their Service Dept.! More

by El Chingon 46&2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Cope
Report | Print
Nov 15, 2021 -

David Wilson's Villa Ford responded

Sheldon is awesome and we can't wait to let him know about your kind review! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 11, 2021

Cannot ask for a better experience from the Fleet Department at Villa Ford. 100% class!! More

by bgarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saenz, Doug Money, Toreno Winn
Report | Print
Nov 11, 2021 -

David Wilson's Villa Ford responded

We are so proud of our team and their efforts to provide you with such an enjoyable experience! Thank you for your awesome review and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 03, 2021

Always quick and service complete without an appointment, my car comes back cleaner.Best dealer More

by wk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Nov 04, 2021 -

David Wilson's Villa Ford responded

We appreciate your loyalty and look forward to provide this high-level service to you for many more years to come! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

October 30, 2021

Excellent service department with advisors who keep you informed of how the work is going. They always stay in touch via text or phone call. More

by Frank M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo,
Report | Print
Nov 02, 2021 -

David Wilson's Villa Ford responded

Hi Frank, We are ecstatic to see that you had a 5-star service experience here with us! Thank you for stopping by and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

October 29, 2021

Mingo follows through and is very accommodating. It is always great to work with him. More

by ginell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Report | Print
Nov 02, 2021 -

David Wilson's Villa Ford responded

We truly appreciate you taking the time to leave this review! Please let us know if there is anything else we can do for you down the road! Sincerely, Scott Wade General Manager customercare@villaford.com

October 11, 2021

Got the car in on the day I asked for they did tires brakes and took care of a recall picked up the car the same day More

by Kolbron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ibarra
Report | Print
Oct 12, 2021 -

David Wilson's Villa Ford responded

It's wonderful to hear that you had a fantastic service visit! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

September 17, 2021

Fun experience with in-person test drive and salesperson. It did take a couple hours to purchase the vehicle and go through finance. Had a great experience with both Jane and Sophia in the Service Dept. - More

by Pumagirl
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shek Shah in Sales, Joe in Finance, Sophia & Jane in Service Dept.
Report | Print
Sep 20, 2021 -

David Wilson's Villa Ford responded

Congrats on your Bronco Sport and welcome to the family. We're happy that overall you had a quality experience and you drove home satisfied. Please don't hesitate to let us know should you have any questions about anything. You're family. Sincerely, Scott Wade General Manager customercare@villaford.com

September 07, 2021

Just have to say, I have had no problem with the sales department or first level of service techs but Mike Papp, Manager of the Service Dept has to be one of the most incompetent managers I have come acr More

by nelson
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Papp (terrible), Joel Angulo (who was excellent)
Report | Print
1
...
17
18
19
...
42