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David Wilson's Villa Ford

Orange, CA

4.8
419 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

March 17, 2022

Had Ford Explorer services done on time, they matched a competitors promotion price for service which I really appreciated More

by kevin.lester72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot name
Mar 18, 2022 -

David Wilson's Villa Ford responded

Thank you so much for taking the time to leave this review and we hope to see you again soon! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

March 15, 2022

Bait and switch shop. Took truck in for possible sale, received original offer which was lower than expected, but respectfully declined and left. Get a call the following More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Management
Mar 16, 2022 -

David Wilson's Villa Ford responded

Brandon, We understand your time is valuable and it's never our intention to waste it. I'd like to speak to you and learn more about what you were offered the second time you brought your truck in and who you worked with. Please contact me when you have a moment to discuss this further. I hope to hear from you. Regards, Oscar Salazar General Sales Manager customercare@villaford.com

March 13, 2022

Appearance is really clean and very nice. And their staffs are friendly. Definitely I’ll be back to Villa Ford if I’m gonna get Ford vehicles. More

by gorae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toreno Winn
Mar 14, 2022 -

David Wilson's Villa Ford responded

We love hearing that our team is working hard and our guests are leaving with a smile on their face. Can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

March 12, 2022

The David Wilson Villa Ford sales and service teams provide exceptional customer care and service, and always with a smile. Called ahead and and arrived to find two vehicles ready for my test drive. Gr More

by Amazing 2020 Eco Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in Sales, Mingo in Service
Mar 14, 2022 -

David Wilson's Villa Ford responded

We are ecstatic to hear that our team provided you with a comfortable experience! Thank you for choosing us and congrats on your new Mustang! Take care. Sincerely, Scott Wade General Manager customercare@villaford.com

March 08, 2022

Professional service. Friendly staff. Kept me advised about the status of my car. Good job More

by andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 09, 2022 -

David Wilson's Villa Ford responded

Andrew, we are so happy to see that you received the service that you deserve! Thank you for choosing us and we hope other from you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

February 10, 2022

Wes was my sales person. He was very patient and not pushy at all. A couple days later after buying the 2016 Toyota 4Runner TRD PRO I heard a noise from the AC/Heater. I figured it was the blower motor. More

by nikebasketball21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 11, 2022 -

David Wilson's Villa Ford responded

We are ecstatic to hear that you were impressed with our sales and service team! Feel free to call or stop by if there is anything else we can do for you. Sincerely, Scott Wade General Manager customercare@villaford.com

February 09, 2022

Wonderful experience,knowledgeable staff,no pressure put on me,great follow up,Andrew is a true asset More

by Brandt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 10, 2022 -

David Wilson's Villa Ford responded

Andrew is a superstar and it's no surprise that he took such great care of you! Thank you for choosing us and we hope to hear from you again! Sincerely, Scott Wade General Manager customercare@villaford.com

February 07, 2022

Service was great. I missed my old service advisor but Edgar was attentive and responsive to my concerns. More

by Glenn
Recommend Dealer
Yes
Employees Worked With
Edgar Barron
Feb 08, 2022 -

David Wilson's Villa Ford responded

Glenn, it's a pleasure to read that you received the top-notch service that you deserve! We look forward to seeing you at your next service appointment! Sincerely, Scott Wade General Manager customercare@villaford.com

February 03, 2022

Domingo Naranjo is the best of the best!!! Always has a great attitude and very polite. A++ Service More

by Cease562
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Feb 03, 2022 -

David Wilson's Villa Ford responded

Providing 5-star service is our top priority, which is why we're happy to see you always receive just that from Domingo! We can't wait to see you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

February 01, 2022

Read the Fine Print! All of it. After review of the USB drive given to me at the time of sale (no paperwork given) more than a few misrepresentations, made by the finance manager, slipped by during the dig More

by Not Happy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 01, 2022 -

David Wilson's Villa Ford responded

Transparency is very important, which is why I’d like to learn more about some of the discrepancies you mention. We are also able to provide you with paperwork, so please contact me at your convenience and I’d be glad to get you that. Regards, Oscar Salazar General Sales Manager customercare@villaford.com

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