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David Wilson's Villa Ford

Orange, CA

4.8
419 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

December 08, 2022

I've been a customer of Villa Ford since the early 1990's always received great service. More

by Sam M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Dec 09, 2022 -

David Wilson's Villa Ford responded

Thank you for always choosing us, Sam! We look forward to many more years together! Sincerely, Scott Wade General Manager customercare@villaford.com

December 05, 2022

Wonderful place in every way, excellent service! ! Thank you so much for everything. Awesome customer service More

by Tmnabor
Recommend Dealer
Yes
Employees Worked With
BJ
Dec 06, 2022 -

David Wilson's Villa Ford responded

Thank you for your stellar rating! We're so happy to hear our team provided you with quality service! Sincerely, Scott Wade General Manager customercare@villaford.com

November 29, 2022

Jane in the service continues to provide outstanding customer service, that's why we return. She stays on top of what in happening to our vehicles and keeps my wife and I up to date on the time we ar More

by sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Nov 30, 2022 -

David Wilson's Villa Ford responded

Welcome back & thank you for being a valued member of the Villa Ford Family! We're thrilled to hear Jane always provides you with the excellent service you deserve! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

November 26, 2022

First class service department that gets it done on time and the first time! Joel is the best Service writer. More

by bgraf88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Angulo
Nov 28, 2022 -

David Wilson's Villa Ford responded

We are ecstatic to hear that you had an enjoyable experience here at Villa Ford. We look forward to seeing you at your next service experience! Sincerely, Scott Wade General Manager customercare@villaford.com

November 10, 2022

I have purchased two F-150's from Villa Ford in the past three years (2019 and 2022) and my family several more over the past few decades. My company purchased three more regular cab F-150's in 2020. Eac More

by Eric S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony P and Jeffrey.
Nov 11, 2022 -

David Wilson's Villa Ford responded

We can't thank you enough for choosing Villa Ford, Eric! We appreciate you taking the time to share your experience. It's great to hear our team has gone above & beyond to ensure you, your friends, and family are always taken care of here! We appreciate your loyalty & look forward to many more years together. See you next time! Sincerely, Scott Wade General Manager customercare@villaford.com

November 08, 2022

Their service is prompt and professional. They made sure my needs and concerns were addressed and or corrected before I left the lot. More

by rellimbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo Navarro
Nov 10, 2022 -

David Wilson's Villa Ford responded

Thank you for your 5-star rating! We strive to provide quality service & we're so happy to hear our team ensured your vehicle was taken care of. Please don't hesitate to reach out if there's anything else we can help with! Until next time. Sincerely, Scott Wade General Manager customercare@villaford.com

October 31, 2022

Wonderful dealership, and the best writers for service needed. Always feel like they try to give me the best price for what I need done in service. More

by Reviewer_B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon
Nov 01, 2022 -

David Wilson's Villa Ford responded

Thank you for choosing Villa Ford! We're so happy to hear our service team always provides you with the quality experience you deserve. Until next time! Sincerely, Scott Wade General Manager customercare@villaford.com

October 24, 2022

I did have some bad experience with F150 2016 bought this truck from Villa Ford and I discovered got other transmission sensor problem with my truck I hope will get fixed. More

by chris4us
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean?
Oct 25, 2022 -

David Wilson's Villa Ford responded

Chris, We're disappointed you're having issues with your truck and we'd like to learn more about these issues and when you purchased your vehicle here. Please contact me when you have an opportunity to speak. I look forward to hearing from you. Regards, Oscar Salazar General Sales Manager customercare@villaford.com

October 01, 2022

I am so happy to have elected to bring my vehicle to the Villa Ford the service is exceptional. Janey is the best person to work with in the service department! She is extremely knowledgeable and very prof More

by cartwrightboys3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janey
Oct 03, 2022 -

David Wilson's Villa Ford responded

We are ecstatic to hear that you had an enjoyable experience here at Villa Ford. We look forward to seeing you at your next service experience! Sincerely, Scott Wade General Manager customercare@villaford.com

September 27, 2022

Great sales and finance customer service. i am planing to purchase more vehicle from this dealer. More

by squilchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Sep 28, 2022 -

David Wilson's Villa Ford responded

It's wonderful to see that you had a positive car-buying experience! Thank you so much for choosing us and we look forward to working with you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

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