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David Wilson's Villa Ford

Orange, CA

Overview
Reviews
Vehicles
4.8
419 Reviews
Call Dealership (714) 793-8431

2550 N. Tustin St.

Orange, CA

92865

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Showing 419 reviews

January 25, 2023

Overall good experiences with both sales and service departments. Very pleasant people to deal with. More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Julian and Jim in sales. Domingo and Glenn in service.
Report | Print
Jan 26, 2023 -

David Wilson's Villa Ford responded

Hi John! Thank you for your stars! We're so happy to hear our team delivered a smooth experience. Visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

January 21, 2023

Super friendly service staff. Very professional, considerate, thoughtful. Very knowledgeable and efficient. Can’t praise them enough!! More

by Mmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Sheldon
Report | Print
Jan 23, 2023 -

David Wilson's Villa Ford responded

We can't thank you enough for choosing us! We look forward to many more excellent visits! Sincerely, Scott Wade General Manager customercare@villaford.com

January 20, 2023

The service department was very helpful and kept me informed about my vehicle while it was in their care for routine maintenance. They didn't have the part I needed to repair my vehicle recall, but sa More

by Flygirl_420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Angulo
Report | Print
Jan 23, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your experience. We strive to provide excellent service and it's great to hear our team delivered. We look forward to taking care of you soon. Sincerely, Scott Wade General Manager customercare@villaford.com

January 12, 2023

great agent. she did what she said she would in the time she said it would take More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane neuwander
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Jan 16, 2023 -

David Wilson's Villa Ford responded

It's wonderful to hear Jane delivered a smooth experience. Visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

January 12, 2023

Sheldon is the customer service representative. My brother n law brought my car in for service for me and said Sheldon was amazing. More

by sison88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon
Report | Print
Jan 16, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your experience. We're glad you enjoyed your visit. Sincerely, Scott Wade General Manager customercare@villaford.com

December 29, 2022

I would buy from them again and their service department is good . Jane my service advisor is awesome. More

by miko65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jane
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Dec 30, 2022 -

David Wilson's Villa Ford responded

We are so happy that Jane was able to take care of all of your needs and we're proud to have her on our team. Hope to see you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

December 22, 2022

Had good communication with Glen on explaining service to be done. Service was completed faster than I expected. Very pleased overall More

by 51stevesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Kotler
Report | Print
Dec 23, 2022 -

David Wilson's Villa Ford responded

We're proud of Glen for providing you with an excellent service visit. We can't wait to work with you again. Sincerely, Scott Wade General Manager customercare@villaford.com

December 22, 2022

Had to wait over 20 minutes to be checked in when I did have an appointment. Once I was checked in my experience was top notch. Nice tables, hot coffee and a TV with the World Cup on. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon
Report | Print
Dec 23, 2022 -

David Wilson's Villa Ford responded

DK, We appreciate your patience and we're glad that once you were checked in, you had a 5-star experience. Thanks for stopping by and we look forward to seeing you at your next visit. Hope you have a Happy Holidays. Sincerely, Scott Wade General Manager customercare@villaford.com

December 22, 2022

Joel Angulo rocks! He’s an asset to your establishment! Wish you had 3 more Joel’s working!! More

by Jason Godbey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Angulo
Report | Print
Dec 23, 2022 -

David Wilson's Villa Ford responded

Thank you for sharing your rating, Jason! We're so proud of Joel for taking excellent care of you! Sincerely, Scott Wade General Manager customercare@villaford.com

December 15, 2022

Wonderful, non pressure car buying experience. I appreciate the product specialists that take the time to explain all the features of the vehicle and how to program and use them. More

by Monica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony,
Report | Print
Dec 16, 2022 -

David Wilson's Villa Ford responded

Thank you for choosing Villa Ford, Monica! We're so happy to hear Tony provided you with a knowledgable shopping experience. Welcome to the family! Sincerely, Scott Wade General Manager customercare@villaford.com

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