David Wilson's Toyota of Las Vegas - Service Center

I have used Fletcher Jones for service for several years and have never had a bad experience. I've grown to trust them to meet my car care needs. I have since purchased a second new car from them and foun and have never had a bad experience. I've grown to trust them to meet my car care needs. I have since purchased a second new car from them and found their Sales Department to be a good as their Service Department. I have and will continue to recommend them to others. More

I appreciate the very friendly and helpful service staff. They answer fully every service question that I ask, and then inquire if I have any other questions. They answer fully every service question that I ask, and then inquire if I have any other questions. More

Took my Sequoia in for a routine oil change. The staff did a great job all the way around. They ended up exceeding my expectations by washing the truck and steam cleaning the engine compartment at no cha did a great job all the way around. They ended up exceeding my expectations by washing the truck and steam cleaning the engine compartment at no charge. Well done... More

Drive into the service area and the service manager was there to meet me. I had an appt for 11AM and the service manager new my name and what I requested to have done for my Solara. I will return to F/J To there to meet me. I had an appt for 11AM and the service manager new my name and what I requested to have done for my Solara. I will return to F/J Toyota again, for great service. Thank you, R. Burreson More

I've been here 10 years and bought new cars from many different dealerships. This is the best service I've had from any of the dealerships and that's why I came back to buy a 2nd one. Billy Ayling different dealerships. This is the best service I've had from any of the dealerships and that's why I came back to buy a 2nd one. Billy Ayling in the service department is very good, helpful, and polite. He gives Toyota a good name. More

ALWAYS RECIEVE SUCH GREAT CUSTOMER SERVICE ESPECIALLY FROM SERVICE ADVISER CHAD JULIUS AND ROBERT ZIMMER. THEY BOTH ALWAYS EXUDE TERRIFIC CUSTOMER SERVICE & PROFESSIONALISM, WHEN I HAVE AN APPOINTMENT FO FROM SERVICE ADVISER CHAD JULIUS AND ROBERT ZIMMER. THEY BOTH ALWAYS EXUDE TERRIFIC CUSTOMER SERVICE & PROFESSIONALISM, WHEN I HAVE AN APPOINTMENT FOR SERVICE AT FLETCHER JONES TOYOTA. More

Don & Bill always make me feel special like I am the only customer they have which of course isn't the case as I can see they are really busy. They make sure I get home if it is going to take awhile, & picke customer they have which of course isn't the case as I can see they are really busy. They make sure I get home if it is going to take awhile, & picked up when they are done. I won't go anywhere else. More

I was very concerned with the dealer that we bought the car(s) from - Findlay Toyota of Henderson. Their service, on more than one occasion was extremely poor. I looked for another dealership and found F car(s) from - Findlay Toyota of Henderson. Their service, on more than one occasion was extremely poor. I looked for another dealership and found Fletcher Jones Toyota. I called the dealership, and was pleasantly surprised when an actual person answered the call. I scheduled a maintenance appointment. When I arrived, I was greeted with an extremely service adviser. After receiving the service, the service adviser, brought me my paperwork and took the time to describe the total condition of my car. The other dealership service advisers I became in contact with never provided me with this service. I would recommend Fletcher Jones Toyota to anyone. It was a pleasure doing business with Fletcher Jones Toyota. A. D. Llorente More

Awesome service! Made my appointment by phone, came it at the right time for my 30k service, was told about and hour, 30 minutes later, my car is done, clean and ready to go! The service waiting area is quit the right time for my 30k service, was told about and hour, 30 minutes later, my car is done, clean and ready to go! The service waiting area is quite clean and comfortable. The coffee is hot (and free), and theres a place to keep my kid entertained while we wait! Will always come back here for service and for my next car. More

I can not say enough good things about Fletcher Jones Toyota. I purchased my 2004 Toyota Tacoma in October of 2004. I can not imagine a better product. I love my Tacoma. And I could not be happier w Toyota. I purchased my 2004 Toyota Tacoma in October of 2004. I can not imagine a better product. I love my Tacoma. And I could not be happier with the service I have received at Fletcher Jones, over the years......... from top to bottom. Every single experience I have had has been courteous and professional. The Service Department is exceptional---- quick in ---- quick out. They get the job done right....... with a smile. I feel like they treat me like royalty. In my crazy, hectic, life.... it just does not get any better than that. Great product....... great service. What more can you ask for? On July 15th, I had my first accident in 45 years of driving. Fortunately, the other guys insurance had to pay for the repairs. I chose Fletcher Jones - Body Shop - Collision Center to do the repairs. Almost $8,000 in repairs..... virtually the entire front end had to be replaced...... On July 31st................ it was finished. As of todays date, October 21, 2008, I have not had one problem. I feel like I have a brand new Tacoma. I tell all my friends what a great product Toyota is. I tell all my friends what a great dealership, Fletcher Jones is. While it may seem that I have said too many nice things about Fletcher Jones in this survey................. the fact is........... times are tough....... and Fletcher Jones Toyaota has earned my respect. And all my business. Robert E. Paquette 1405 Vegas Valley Drive #94 Las Vegas, Nv 89169 702-338-5076 More