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David Wilson's Toyota of Las Vegas - Service Center

Las Vegas, NV

4.1
461 Reviews

461 Reviews of David Wilson's Toyota of Las Vegas - Service Center

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August 10, 2022

I have been a satisfied customer ever since this dealership opened with Mike McDermott my service professional he always takes great care of all his customers More

by erlfnch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

David Wilson's Toyota of Las Vegas responded

We are so happy that Mike always takes such good care of you! Can't wait to see you again! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

December 18, 2021

Unfortunately this dealership deceives and neglects its community especially in dire times of need. Transportation is important in order to prevent the spread of Covid-19 omicron. If your intentions are to More

by MH
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Scott Redden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Lou Rossey
Dec 20, 2021 -

David Wilson's Toyota of Las Vegas responded

I am sorry your return visit did not meet your expectations. While you did have very extensive work completed upon your initial visit, this did not include the A/C Compressor. Unfortunately, there was no way to anticipate the failure of the compressor at that time. I can confirm that you were offered a discount, as we understand how costly repairs can become as vehicles age and required repairs become more frequent. While service manager Ricky Gray did retire, we would have been happy to honor the discount you discussed with him. Please feel free to contact me anytime at mweaver@toyotaoflv.com or (702) 485-4350. Best Regards, Mike Weaver Service Manager

November 26, 2021

Always providing excellent service every time I take my car to their service department. My service advisor Dan Rossey goes far & beyond, a very nice person. Would highly recommend. More

by Tmartires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rossey
Nov 30, 2021 -

David Wilson's Toyota of Las Vegas responded

It truly makes us happy to hear that you always receive the service that you're looking for! Thank you for taking the time to leave this review and we look forward to seeing you soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 09, 2021

I always have a great experience, the cleanliness of the dealership and the great staff and service and the value and knowing that my satisfaction is there priority More

by erlfnch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

David Wilson's Toyota of Las Vegas responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to working with you for many more years to come! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 08, 2021

fantastic service all employees friendly and courteous job always fantastic and fair price employees always go the extra mile to assist and satisfy your visit More

by gracia7426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Kilby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gafforini, Wido Van Muyden, Huong Luu, Thania Carrillo
Jul 08, 2021 -

David Wilson's Toyota of Las Vegas responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We can't wait to see you again! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 06, 2021

Came to get my service done and everyone was short with me. Not sure if they are in a bad mood or this is their daily attitude. Was brushed away twice before meeting with someone that was actually nice eno More

by Herrera.Nancy.3529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Older blonde short haired woman
Jul 06, 2021 -

David Wilson's Toyota of Las Vegas responded

Nancy, You should be receiving 5-star service from everybody here and we're disappointed this was not the case. We'll be addressing this with our service team and making sure they're providing quality service to every customer that stops by. Thank you for bringing this to our attention. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

June 18, 2021

8 days since I bought my 2020 Tacoma. Still waiting for second set of keys. I waited four hours before I went back to Pahrump. Service is really bad More

by jwalker43213
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
karl
Jun 18, 2021 -

David Wilson's Toyota of Las Vegas responded

We are disappointed to hear that we have not given you your second set of keys yet. I would appreciate the opportunity to speak to you about this issue. Hope to hear from you soon. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

January 06, 2020

attempted to schedule service I attempted to schedule a service for my vehicle as I have paid extra at time of purchase for routine services and maintenance. On Saturday, 1/4/20 I More

by tmpatters_38
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

David Wilson's Toyota of Las Vegas responded

This is very disappointing to read and not how we treat our customers. I appreciate you bringing this to our attention and we'll be making sure this doesn't happen again. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

November 23, 2019

I just had my 2012 FJ Cruiser serviced and the rear brakes replaced and Mike McDermott is always making my experience awesome and your dealership is always very clean and comfortable while I wait for m More

by erlfnch
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

David Wilson's Toyota of Las Vegas responded

We're so happy to see that Mike took great care of you. Thank you for this 5-star review and we look forward to seeing you again soon! Hope all is well! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

November 12, 2019

I always have a great experience at David Wilson Toyota, Darlene is the best she always takes great care of my vehicles, the friendly staff is always very helpful. More

by Dora
Recommend Dealer
Yes
Employees Worked With
Ms.Darlene
Nov 13, 2019 -

David Wilson's Toyota of Las Vegas responded

Hi Dora, We want you to know how much we value your generous 5-star review! We can't tell you how nice it feels to hear that Darlene went above and beyond to make sure your experience at here was a memorable one. We look forward to serving you again soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

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