Back

David Wilson's Toyota of Las Vegas - Service Center

Las Vegas, NV

4.1
461 Reviews

461 Reviews of David Wilson's Toyota of Las Vegas - Service Center

Sort by
July 02, 2023

Was told i was not in the system and then that i had no appointment. Waited 4 hours before i was told what was wrong with my car. Had to leave my car overnight. Next day asked if my car was ready and no on More

by BEMPALME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

David Wilson's Toyota of Las Vegas responded

We appreciate your patience and your feedback. We always want to be as accommodating as possible and we're disappointed that this was not the case. I would like to learn more about your recent experience so I can address this properly with our team. Please contact me at your convenience. I hope to hear from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

July 02, 2023

I just wasted my time, I make an appointment and they didn't even have the time to check the car, so I have to make another one and Ricardo was not very friendly or helpful. More

by MAYMAGUE1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
Jul 03, 2023 -

David Wilson's Toyota of Las Vegas responded

We are disappointed that we could not accommodate you in as timely of a manner as possible and you have to return for this service. I would like to speak with you further and learn more about what transpired so we can make sure something like this doesn't happen again. Please contact me when you have a moment. I hope to hear from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

July 02, 2023

Por medio de la presente envío mi agradecimiento al Sr Eduardo Aguilar. Por su apoyo incondicional hacia mi persona y que me ayudo con mi automóvil y economía para salir a salir con la compostura de m More

by TRUJILLOMARIA3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Kilby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gafforini, Wido Van Muyden, Huong Luu, Thania Carrillo
Jul 05, 2023 -

David Wilson's Toyota of Las Vegas responded

Gracias por sus estrellas, Maria! Que bueno saber que Eduardo le brindo una excelente visita. Hasta la proxima! Saludos, Miki Radan General Sales Manager mradan@toyotaoflv.com

June 30, 2023

Dan wasn't awesome representative of Toyota He was fair and honest Your service department was very quick More

by RAYDERFN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name was Dan
Jun 30, 2023 -

David Wilson's Toyota of Las Vegas responded

We love to hear Dan delivered an excellent visit! Thank you for your stars! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

June 30, 2023

I think some of the mailings are a great Idea and attractive, but the creative pricing is a turn off. If the coupon is for 49 then the paperwork should have the original price and the price with the More

by RENA-RENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Huong Luu
Jul 03, 2023 -

David Wilson's Toyota of Las Vegas responded

Rena, We appreciate your feedback. This is definitely something we will be taking into account, as transparency is very important to us here. Thank you for sharing this and please feel free to reach out should you like to discuss this any further. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

June 29, 2023

This dealership I have been going to for seven years, this is a good place to get your car repaired. More

by MAEEVANS517
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for being a valued member of the family! We look forward to continuing to deliver the quality service you deserve! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

May 10, 2023

This is our "go-to" dealership for both sales and service. I have always had fast courteous service with no problems at all. Our 2018 Sienna is running like a charm. Thanks to all who work there and More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rossey, Mike McDermott, Mark Preston (sales)
May 11, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for being a valued member of the family all of these years, Sunshine! We look forward to keeping your Sienna running like new! Until next time. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

April 20, 2023

I have been going to David Wilson Toyota since this dealership opened. Great staff and great service. Mike McDermott is my service manager. He is honest, friendly and knowledgeable. I trust his adv More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for trusting us all these years, Jenn! We're so proud of our team for always taking excellent care of you. Until next time! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

December 14, 2022

Have been going to this dealership since they opened. Great service, friendly and professional. They have taken care of us for ages. Thanks. More

by pjstg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 15, 2022 -

David Wilson's Toyota of Las Vegas responded

Thank you for always choosing Toyota of LV! We're so proud of our team for always delivering quality service. Until next time! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

October 15, 2022

I purchased my vehicle ten years ago here and have had consistent and amazing service since then! Everything from oil changes to new tires has been done with easy scheduling. Just lost a key and after a More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

David Wilson's Toyota of Las Vegas responded

It truly makes us happy to hear that Mike and our service team constantly provide you with a stellar service visit! If you ever need anything, feel free to stop by and see us again! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

...
39
...