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David Wilson's Toyota of Las Vegas - Service Center

Las Vegas, NV

4.1
460 Reviews
Call Service Center (855) 607-2145

460 Reviews of David Wilson's Toyota of Las Vegas - Service Center

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August 31, 2023

The Service center is usually very efficiently run. When you have an appointment, it helps make things go pretty smoothly. Drop off and pick up is very easy, but I miss the wash they used to give your More

by GERALDMERKLEY
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you, Gerald! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 30, 2023

Staff was Great and always are friendly. Was quick! Didn’t have to wait too long. More

by THERESA.DIVITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for choosing us, Theresa! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 30, 2023

Went in to get oil change last minute and got in for service same day More

by JMKIDSROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

David Wilson's Toyota of Las Vegas responded

We're happy to see that our team was able to accommodate you same day. We do see that you left just a 3-star rating. If you did face any issues here during your service experience, please feel free to reach out and let us know where we fell short. Your feedback is important to us here. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

Sep 02, 2023 -

JMKIDSROOM responded

3 star was given for the the 1st half of my visit and service at Wilson Toyota. The ball was dropped at the end as I waited over 25 minutes to get my car. I saw 2-3 other customers get their car after I’ve been waiting. I went to car porter and reminded him I’ve been here 20 minutes now. He was wearing a floppy hat other gentleman was wearing tattooed fake sleeves on arms. No problem we will get it. No sorry for wait/wasting my time. 10 minutes and 1 other customer got their car. Car comes and the tattoo guy never looked at me no sorry just pulled out the plastic and floor protector and threw it I think a little harder than normal like I was bugging him. Unfortunately all good until this. If they would have been a little just a little apologetic would have went a long way. Keep in mind the dealership is more expensive on oil change and it’s 1 -1/2 hour to wait I can go to so many places to get faster and less charge on oil change.. Darlene Moreloock was great helping me.

July 23, 2023

Great service overall! They were able to answer all of questions an I would definitely recommend them to my friends and family Thank you More

by KARENVEGA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgina Alanis
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Jul 24, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for choosing us, Karen! It's wonderful to hear our team delivered a seamless experience. Until next time! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 23, 2023

Over all satisfied with Service received had an unexpected repair & cost not planned for during this Service time Was very pleased that the courtesy car wash has started again.. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

David Wilson's Toyota of Las Vegas responded

We apologize for any inconvenience you experience during your visit, CB. We're glad the rest of your time with us was well spent. If there's anything else we can assist with, please don't hesitate to reach out. We'd love your feedback! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 22, 2023

Very good experience will definitely refer you to my friends. Will come back again. Love the doughnut, coffee and water. Thank you. More

by TBIZ4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rossey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for your stars! We're so happy to hear you enjoyed your visit. We look forward to taking care of you and your loved ones in the future! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 17, 2023

Dan Rossey is the best, I didn't wait for a long time. He asked how's my day. Thank you Dan! More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rossey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

David Wilson's Toyota of Las Vegas responded

It's wonderful to hear your service visit went seamlessly, Karl! Thank you for your stars. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 17, 2023

Very good good job very nice very helpful very happy good crew very satisfied good deal More

by LYKAHULUGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Khalil
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Jul 18, 2023 -

David Wilson's Toyota of Las Vegas responded

We're so happy to hear our team is working hard and our customers are leaving happy! Thank you for your stars. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 16, 2023

Excellent costumer service. Always on top of all my needs. It's the only place I take my car. More

by JULIE.REYES.NYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Aguilar ( Service Dept)
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Jul 18, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for being a valued member of the family, Julie. We look forward to continuing to deliver excellent service for years to come. Until next time! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 14, 2023

Mike was timely, efficient and answered all my questions David wilson toyota has consistently provided me with excellent service over many years. More

by JOYBOHLMANN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

David Wilson's Toyota of Las Vegas responded

We love to hear your service visit with Mike went seamlessly! We look forward to many more years together! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

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