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David Wilson's Toyota of Las Vegas - Service Center

Las Vegas, NV

4.1
461 Reviews
Call Service Center (702) 457-2000

461 Reviews of David Wilson's Toyota of Las Vegas - Service Center

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September 13, 2023

People are always friendly and willing to assist with a positive attitude. Welcoming, smiling faces. More

by LUPITA.7233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

We take pride in providing quality service and we're very happy that you receive just that. Thanks for sharing this and we'll see you here again soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

September 13, 2023

Great service. They got me in fast and the car was ready quickly. I would definitely use again. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ Parham
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Sep 13, 2023 -

Paul responded

EJ was great to work with.

Sep 15, 2023 -

David Wilson's Toyota of Las Vegas responded

Paul, We're happy to see EJ and our team got you in and out in a timely manner. Thanks for stopping by with your vehicle and we'll see you here at your next visit. Regards, Vinny Bonifatto General Sales Manager vbonifatto@toyotaoflv.com

September 13, 2023

It's good, but the waiting time Its too much. And the person who asistes me was not very courteous. More

by arturohdz1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis J Parham
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Arturo, We appreciate both your patience and your feedback. We always want to be providing prompt and quality service, which is why this is disappointing to read. I'd like to learn more about where we've fallen short here in our service department, as your feedback helps us improve as a dealership. Please contact me when you have a moment. I look forward to speaking with you. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

September 13, 2023

the tracking sensor kept coming on, blinking and making noise that was original part that I wanted to be fixed which it was not done More

by ELTONMOSES50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike McDermott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Elton, As our team mentioned to you, there is no issue with your lane departure sensor. Our tech went on a test drive with you and educated you on how to push the button that turns off that sensor. Should you like any more information on this feature or any of your vehicle's other features, please contact me and I'd be happy to get you connected with a technology specialist. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

September 11, 2023

Thank you Jason for everything you did and for finding us a car that we wanted. More

by CLAUDIAPEREZ300
Recommend Dealer
Yes
Employees Worked With
Jason
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Congrats, Claudia! We're so happy Jason found you the car you wanted. We hope it's treating you well thus far and we hope to work together again soon. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

September 11, 2023

It took 4 hours just to do a simple service on my truck. And they didn't even check something that was asked to check. I was lied to and said it was, but it wasn't. Then they didn't put the sticker in my wi More

by tinamartel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
EJ
Report | Print
Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Tina, We're disappointed to see you were dissatisfied with the time it took to complete these services. As for the window sticker, we'd be happy to place it on your vehicle, as well as further discuss your experience and why you feel as if you were lied to. Please contact me and I'd be happy to set up a time for you to visit. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

September 10, 2023

Not the closest dealership to me, but one that takes care of me and make sure my truck and my wife’s vehicle are in good working order. More

by 4AFBRIDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Thanks for making the drive to see us. We're lucky to have you as a valued customer and we look forward to continuing to take care of all your vehicle needs for years to come. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

September 08, 2023

Very straightforward and standup service. Chuck and Mark took great care of me and really went above and beyond. More

by ACORRAA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

It's a team effort here and we're happy to see Chuck and Mark both took great care of you. We'll be sure to share this 5-star review with them and we hope to work together again soon. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

September 07, 2023

Really upset at the way they do the service they forgot to put my trucks maintenance required button off or reset and now I’m here with that showing on my dashboatd More

by LADY_EEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

David Wilson's Toyota of Las Vegas responded

We're disappointed to see this was not reset and you are now inconvenienced. Please contact me at your convenience, as we'd like to help get this taken care of and make this as accommodating as possible. I look forward to speaking with you. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

Sep 20, 2023 -

LADY_EEH responded

Ok give me a call

September 07, 2023

Love this dealership. Always good experience. Never had any issues with work done here always with in estimated bill.. More

by shevawnpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Thanks for being part of the family! We're glad you receive great service here and we can't wait to work together again soon. Hope all is well. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

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