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David Wilson's Toyota of Las Vegas - Service Center

Las Vegas, NV

4.1
460 Reviews

460 Reviews of David Wilson's Toyota of Las Vegas - Service Center

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November 29, 2023

The wait took as long as Darlene told me it would take and I appreciate that. Everything was addressed about what my car needed. More

by SAIDap
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Morelock
November 29, 2023

Service writer Very helpful friendly and explains everything needed. Always fast and friendly customer service given is beyond excellent. The Estimated wait time is always exceeded. More

by netie68uome1
Recommend Dealer
Yes
Employees Worked With
Daniel rossey
November 29, 2023

Easy set up not to long of a waot Close to all casinos ok coffeee More

by scott.p.moody
Recommend Dealer
Yes
November 28, 2023

They have great customer service! I will definitely recommend this Toyota to all my family and friends More

by Luisralvarado9
Recommend Dealer
Yes
Employees Worked With
Eduardo
November 28, 2023

I would like a call in regards to with maintenance and accuracy with my car. More

by FRESCASARCELIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel , Robert
November 28, 2023

Had to come back from an oil change from a week prior, due to oil leaking all over my driveway. More

by BOBZIEN.AARON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovan Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Gracias por su buen servicio a los clientes y al automóvil sigan así de bien More

by RAYDELEDGAR
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

It was an amazing experience with good points and great help on meeting our needs on price and paperwork! More

by mariapintoguillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy V and Raul
November 26, 2023

Still no one can help me to solve a problem since the last visit on 11/7/2023. I am very disappointed with David’s Wilson Toyota Service Department. The biggest issue I have is why they didn’t let me k More

by Kinlasvegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t want to rate the employee
November 26, 2023

They don’t care about us all they care about is the money, I have been denied warranty just because of their liking.! More

by Victor Escobedo
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Morelock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Cobian
3.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avalos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

David Wilson's Toyota of Las Vegas responded

Hello Victor, I've reviewed your paperwork from your visit and it looks like the tire warranty claim was denied by the warranty company because the tires have less than 3/32 of tread left on them, meaning they are are worn out and not eligible for warranty coverage. We quoted you a price for two new tires that included road hazard coverage and will be happy to set up an appointment for installation to get you back on the road safely. Thank you

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