David Wilson's Toyota of Las Vegas - Service Center

My service manager Mike is the best. My schedule is always on time with notifications on everything. My schedule is always on time with notifications on everything. More

Nice people and great customer service experience Professional and good service Fast and efficient services Professional and good service Fast and efficient services More

Ok Replaced my tires & brakes Unable to find part needed for my Lexus Done for my Lexus Done More

Very helpful, friendly. Got all my questions answered Every time I go there, they treat me great. If I need some info about my car they happily help Got all my questions answered Every time I go there, they treat me great. If I need some info about my car they happily help More

He was rude I ask him question and and he did not have manners. He was real rude I never had this experience at Toyota manners. He was real rude I never had this experience at Toyota More

Went for my appointment, and everything was great. Took longer than expected, still good service. Took longer than expected, still good service. More

Our Jeep that we traded in still hasn't been paid off and it has been over three weeks since we purchased our new vehicle. I'm afraid it's going to affect our credit score. Also the wrong battery was placed it has been over three weeks since we purchased our new vehicle. I'm afraid it's going to affect our credit score. Also the wrong battery was placed in our vehicle causing a two week delay trying to figure out why our new bronco was leaving us stranded in the rain without the ability to roll up our windows. Also the service department removed our KC lights that came with the vehicle without asking us first, which had nothing to do with the problem. Thank goodness for Kelli, she really stepped up to the plate to insure that all issues were handled. We would come back to her any day. Not sure about the service department. Or financing. They need to step up their game. More

Great service and attention to detail Eduardo explain to me besides the regular maintenance he advised me on some issues that the car needed without pressure me to do it me besides the regular maintenance he advised me on some issues that the car needed without pressure me to do it More

He did everything in a hurry He didn't pay enough attention to me when I was speaking attention to me when I was speaking More

I have been a customer at David Wilson's Toyota for years. The sales department is AMAZING. The service department is ridiculous. I have only continued to bring my car there for pure convenience. I sto years. The sales department is AMAZING. The service department is ridiculous. I have only continued to bring my car there for pure convenience. I stopped taking my last Sienna there for a couple of years and took it to AutoNation. After the way I was treated with this service appointment, I will be returning to AutoNation, convenient or not. This is not the first, second, or third time in my many years that I have been given less than good service at David Wilson. ?? The customer service manager refused to complete the service I had scheduled. He also didn't let me know when my car was ready. When I went to ask if it was almost ready, I found him eating pizza at his desk chatting with a colleague. My paperwork was waiting on his desk for him to just pass to the customer service desk. More