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David Wilson's Toyota of Las Vegas - Service Center
Las Vegas, NV
459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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459 Reviews of David Wilson's Toyota of Las Vegas - Service Center
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Verified Customer
December 20, 2023
I ordered a 2024 RAV4 from incoming inventory posted on their website. Your dealership requires negotiating the sales price and a non-refundable deposit prior to vehicle arrival. You had additional $5,000 their website. Your dealership requires negotiating the sales price and a non-refundable deposit prior to vehicle arrival. You had additional $5,000 market adjustment plus a way over-priced $1,999 for a desert protection package on top of MSRP plus a $500 document fee and $20+ for some other fee. When car arrived a couple weeks later you wanted it off the lot ASAP and didn’t seem to complete normal Pre-Delivery Inspection. You had me sign all paperwork before having a chance to inspect the vehicle and when I had a chance to inspect it I felt rushed and didn’t notice a scratch on the driver’s side passenger door. I noticed it when I got home and sent pictures but you said I had already signed for the vehicle so only offered touch up not a proper fix at a body shop. You did not open the manuals packet where you are supposed to fill out and review the pre-delivery inspection and findings. Also you installed an alarm system I didn’t want to buy and tried to sell it to me. More
by GAMELING2005
Employees Worked With
Jonathan was my sales person and he was good.
December 19, 2023
My service rep took care of getting my service taken care of. I was days of my Toyota Care expiring. of. I was days of my Toyota Care expiring. More
by Diann Hemphill
Employees Worked With
December 19, 2023
Great service friendly customer service I’ve been getting my Toyota vehicles for 15+ years. my Toyota vehicles for 15+ years. More
by TOM_PIRTLE
Employees Worked With
December 19, 2023
Excellent service. Helpful and knowledgeable. Felt like family, cares about your needs and helps out with knowledge or services. Extremely Satified and will continue to Helpful and knowledgeable. Felt like family, cares about your needs and helps out with knowledge or services. Extremely Satified and will continue to bring my car for more. More
by Josepelayo248
Employees Worked With
EJ
December 19, 2023
Very positive experience, EJ was friendly and welcoming and I felt like a valued customer. I was given a great deal on my service and I definitely noticed a difference after the work was done. My vehicle r and I felt like a valued customer. I was given a great deal on my service and I definitely noticed a difference after the work was done. My vehicle ran much better than before and I am very happy with my overall experience. More
by NOSILLANAI
Employees Worked With
EJ Parham
December 19, 2023
I had a problem with the car late Friday night. I was able to get an appointment the next day. The staff did everything they could, professionally and courteously. I was able to get an appointment the next day. The staff did everything they could, professionally and courteously. More
by GARYINLVFROMNY
Employees Worked With
Gerry
