David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Scheduled service took DAYS. My service manager was rude and condescending on multiple occasions about circumstances beyond my control. I made multiple visits to this location ju My service manager was rude and condescending on multiple occasions about circumstances beyond my control. I made multiple visits to this location just to get a duplicate key made. I spent hundreds of dollars on replacement parts that weren’t even broken, only to find out that the door needed wiring. Not sure how that major detail was missed in the multiple times they supposedly looked at the car. I will never bring my vehicle there again. More

Professional, clean, welcoming. I’m always happy with how they treat me. Great communication, and online booking works well thought the Ram app. I’m always happy with how they treat me. Great communication, and online booking works well thought the Ram app. More

I frequently found it challenging to receive a call back when this was proposed to me. There were Numerous occasions where I placed a call to check on status of a particular part being delivered as I needed when this was proposed to me. There were Numerous occasions where I placed a call to check on status of a particular part being delivered as I needed to plan my schedule accordingly and although I was told I would receive a call back, this would not happen and I would have to follow up a few days later. I then found after placing another call that the part had been delivered days prior but I was never notified. The team did high quality work on my vehicle and I was very pleased with that. However, the communication line was less than desired. More

Mike G assisted me and he was great. I am Looking forward too working with him again. I am Looking forward too working with him again. More

Fast friendly service very knowledgeable good customer service needed some car seat taken out for me because my husband could not because of bladder cancer and heart problems service needed some car seat taken out for me because my husband could not because of bladder cancer and heart problems More

Rich was extremely helpful, letting me know. The progress of my vehicle…explained everything in laymen terms…he’s a great asset to your company! We’ve been going to your facility for years… plea The progress of my vehicle…explained everything in laymen terms…he’s a great asset to your company! We’ve been going to your facility for years… please continue your great services! More

Emission xx, arrived early, through the door at 7:00 out before 8:00. Good service people, what more could you ask for. before 8:00. Good service people, what more could you ask for. More

Dealership is conveniently located. I liked that someone could drive me home and the service tech was VERY knowledgeable and informative. I liked that someone could drive me home and the service tech was VERY knowledgeable and informative. More

Very easy to schedule a appointment online and the night drop is very efficient and clean drop is very efficient and clean More

They were very friendly and knowledgeable. They kept me informed. Very easy to deal with They kept me informed. Very easy to deal with More