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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,317 Reviews

2,317 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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April 03, 2023

To get in touch with the service advisor is about possibly. I talked to the advisor, Cory and he gave me his e-mail address so I won’t have that problem again. I really like Cory and will go to him More

by crdfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

It's great to know that our Service Team was attentive and has provided you with such a positive experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM! Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Take care.

April 03, 2023

Easy to obtain an appointment in a short time frame and fast service turn around More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks so much for the thoughtful review, Gary! Its great to know that an appointment with our Service Team was easy to obtain and that the turn around time was great. We appreciate you taking time out of your day to write this kind review about us here at David Taylor Ellisville Chrysler Dodge Jeep RAM, and if you need anything else do not hesitate to reach out.

April 03, 2023

Communication updates on the vehicle seem to be infrequent unless called upon. Service work was great on the vehicle. More

by EDWJR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs. Take care.

April 03, 2023

Thank you for fast service and getting me in as quick as possible. Thank you again!! More

by tombrooks33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks so much for the positive review, Tom! Its a pleasure to learn that our Service Team was able to provide you with quick and efficient service as that is something we strive for here at David Taylor Ellisville Chrysler Dodge Jeep RAM. If you have any other questions, do not hesitate to reach out to us.

April 03, 2023

Everyone is very professional and always respectful of your time. Service department is excellent and timely More

by Rhei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Rhei, we are excited to read that our Service Team was professional and respectful ensuring you had great experience. Thank you for your excellent review and for trusting us with your automotive needs. We are here if you need any further assistance here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

April 01, 2023

Oil was leaking worse after repairing rear main seal at this dealership. Took it back in to diagnose the leak, they said it was valve cover and oil pan, but appears that the tech didn’t check the work they More

by MATT.MAYER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory French
4.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Apr 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. Can you please email me your preferred contact information? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Apr 03, 2023 -

MATT.MAYER79 responded

I responded with my contact information on Saturday.

Apr 11, 2023 -

MATT.MAYER79 responded

10 days and no call back….

April 01, 2023

Service was great. Got me in and out I’m just I de an hour. All service techs were very friendly. They even had great customer service when dealing with a difficult cus More

by Pam.PSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello and thank you for your high star rating. We're happy to see that your experience with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM was excellent. We strive to deliver a great experience to all of our valued customers.

April 01, 2023

Horrible customer service with poor communication. Called several times for updates with no return call. Services take longer than necessary More

by JEFF.BLATNIK
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara
Apr 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your experience with us regarding our communication here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Your feedback is important to us and I would appreciate the opportunity to speak with you to discuss this in further detail. Please email me with your preferred contact information. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

March 31, 2023

Very friendly and service was quick. Tarra kept me updated the entire time. Great communication. More

by carolrenfrow
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarra
Apr 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much for the great five-star review. Our Service Team will be excited to learn that you appreciated their friendly attitude and communicative and efficient process. If there are any other services you need from David Taylor Ellisville Chrysler Dodge Jeep RAM, just give us a call!

March 31, 2023

Quick, accommodating, responsive, easy to work with, gave me a vehicle to drive. This was warranty work so we will see what happens when it’s me paying! More

by ZACKTTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM wants to thank you for this excellent review and 5-star rating. We are thrilled to read that your visit with our Service Department was efficient, accommodating, and responsive. We are always happy to help.

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