David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Too expensive . At least you should apply the cost of the diagnostic to the repair bill. At least you should apply the cost of the diagnostic to the repair bill. More

Great service. Fast and Dependable. Keeps you up to date on details about your vehicle Fast and Dependable. Keeps you up to date on details about your vehicle More

Service folks were very nice & cordial, the service was performed in a very timely and professional manner. It was a good experience. Thanks performed in a very timely and professional manner. It was a good experience. Thanks More

I stopped in there for a couple minor issues, and they took care of me without an appointment in a timely fashion took care of me without an appointment in a timely fashion More

Your service department is first place with me… employees are always nice and understanding good people are always nice and understanding good people More

Very easy to work with. Pleasant, kind and concerned. Listened to what I was talking about Pleasant, kind and concerned. Listened to what I was talking about More

Fast and friendly response to my initial inquiry. The repairs were completed in a timely manor. The repairs were completed in a timely manor. More

Poor communication, never forwarded estimate to correct email provided on night drop paperwork. Hostile attitude by service technician. Did absolutely the bare minimum on diagnostic. Ended up not getting J email provided on night drop paperwork. Hostile attitude by service technician. Did absolutely the bare minimum on diagnostic. Ended up not getting Jeep serviced at location and ended up selling Jeep to CarMax. Will never buy a Jeep again due to dealership experience. Purchased a Honda to replace Jeep More

Always great service and service technicians are always very helpful to explain what is going on and how to fix the problem along with very thorough analysis very helpful to explain what is going on and how to fix the problem along with very thorough analysis More

Came in for a 34. 5' tire size recal and squeak in front driver brake. Wasn't quoted anything for tire recall, had it flashed for 33' previously for a Mopar tire reflas 5' tire size recal and squeak in front driver brake. Wasn't quoted anything for tire recall, had it flashed for 33' previously for a Mopar tire reflash program $153, was told it would be that plus $199, I declined. Also was told needed to be picked up and brought back to dealer 4-4:30, got a call 4:15 saying truck was done and couldn't get ahold of anyone until 4:25, gave address and phone number and said shuttle was out on a run but would call when on the way. Never heard anything, I ended up going downstairs at 5:05 and seeing shuttle driver parked outside, glad I went downstairs to check. Driver said wasn't given a phone number for me, said he was only waiting 5 minutes. Was supposed to pick my kids up from daycare by 5:30, had to have someone pick them up for me since I wouldn't have made it in time. Vehicle concern was fixed, but not thrilled about shuttle service communication (drivers themselves were great) and was not thrilled about being quoted more than a service plan stated for tire recal. Will go back to other dealer that did it previously. More