David Taylor Ellisville Chrysler Dodge Jeep RAM
Ellisville, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,106 reviews
Everyone tried to get the deal done. From getting more for my trade in to finding rebates and incentives. Great place to buy a car. for my trade in to finding rebates and incentives. Great place to buy a car. More
I have recently purchased a vehicle from this dealership and the service was wonderful! I told them what vehicle I was interested in at they gave me a very satisfying price. and the service was wonderful! I told them what vehicle I was interested in at they gave me a very satisfying price. More
I bought a 2014 Jeep Grand Cherokee Laredo 4x4 from them in July 2013. The vehicle has been in 4 times for electrical issues and recalls. There was an article in the Wall Street Journal about these issues in July 2013. The vehicle has been in 4 times for electrical issues and recalls. There was an article in the Wall Street Journal about these issues from October 2013. I asked to trade the vehicle in and they only wanted to give me $24000 in trade when the vehicle cost me $33000 four months earlier. I told them to shove their offer. I would not buy from Royal Gate ever again due to the fact they do not back up their products. I buy a new vehicle every 3 years so they lost some good business. I have opened a case with the BBB, Chrysler and also called the Attorney General's office for MO about their lack of follow up and standing behind the product they sell. More
Great Service Center! Staff is always friendly and courteous to work with. The flexibility of hours to drop off and pick up vehicle is always a plus! Take exceptional pride in keeping your vehicle cle courteous to work with. The flexibility of hours to drop off and pick up vehicle is always a plus! Take exceptional pride in keeping your vehicle clean when you pick it up and repairs and service is always performed correctly the first time. More
My former Chrysler dealer closed. Got a coupon for an oil change for $24.95 at Royal Gate Chrysler on Manchester Road. I knew it would be about $100, however, because the Crossfire takes 8 quarts of syntheti change for $24.95 at Royal Gate Chrysler on Manchester Road. I knew it would be about $100, however, because the Crossfire takes 8 quarts of synthetic, but figured they'd credit something for the coupon. I wanted to establish a relationship with a dealership near my home. Made an appt for an oil change to avoid long wait. Still waited over 1 1/2 hours and then was given a bill for $140 for an oil change---after $10 bucks off for the coupon! Protested that, telling the manager I'd never paid more than $105 at my former dealership since I bought it in 2004. He went back and "adjusted" the bill to $120. To compare, I just called Glendale Chrysler and their regular price is $114. Dobb's has a special now at $77. Moral of the story....don't use Royal Gate for any maintenance work! More
I originally bought my 2012 Ram on June 23rd last year. The sales manager was extremely pushy. He practically would not let me leave. We went back and forth on the price and it was still outrageous when The sales manager was extremely pushy. He practically would not let me leave. We went back and forth on the price and it was still outrageous when it was all said and done. Afterwards, I realized I overpaid by $2700 and didn't even get all the features I wanted. After the sale, the sales rep was no where to be found to assist on any issues I had. They do offer free oil changes for life, however, I have had 4 oil changes performed. The first three took over an hour and a half to two hours to complete. It almost isn't worth it being free if it takes that long. I will not buy from Royal Gate Dodge again where they royally screw you. More
I asked them to mail the recommendation reward check to my friend since she helped me to buy a car there. It has been 3 months. Royal gate never got into process to do this. my friend since she helped me to buy a car there. It has been 3 months. Royal gate never got into process to do this. More
My family and I have purchased several vehicles from Royal Gate and have always been treated fairly in both sales and service departments. When issues have risen they work with us to resolve them the be Royal Gate and have always been treated fairly in both sales and service departments. When issues have risen they work with us to resolve them the best that we can. We have purchased from other dealers in the past and have had good and bad experiences. we like how Royal Gate treats us like family. We are surprised to read some of the negative comments but im sure it is hard to please everyone, funny how the negative commetns are always from some one anonymus. More
Rachel Wilcox our sales consultant listened to what we wanted, showed us vehicles that met our criteria and was very helpful and knowledgeable.Jeff Snider handled the financing details and did a good job wanted, showed us vehicles that met our criteria and was very helpful and knowledgeable.Jeff Snider handled the financing details and did a good job getting the financing we needed, explaining our options and helping us understand it all. Sheila Brady helped us complete the paperwork and was very helpful and patient with our questions. This is one of the best car buying experiences I have ever had. More
As noted in many reviews, they are great until the sale. After that they don't care at all. The will not work with the manufacturer to correct problems and don't tell the truth about service they have done After that they don't care at all. The will not work with the manufacturer to correct problems and don't tell the truth about service they have done. Don't do any business with them for any reason. More