David Taylor Ellisville Chrysler Dodge Jeep RAM

They were able to get my vehicle in for service before other area dealers. The service writer seemed very knowledgeable. I felt like I might have been being double charged for something they said needed other area dealers. The service writer seemed very knowledgeable. I felt like I might have been being double charged for something they said needed to be done. The quoted repairs were over $6300 for a vehicle that is only worth about $3000. I had them do what I felt necessary to get it back on the road, but it took 2 full business days over their estimated time. I was without my vehicle for almost a week. More

We all know making a big purchase can be stressful. When I tell you my sales team was the best I EVER had. I started off at clement. I literally started the whole process by phone. I'm talking credit r When I tell you my sales team was the best I EVER had. I started off at clement. I literally started the whole process by phone. I'm talking credit ran deal bank approved. I got there these folks was so ghetto & unprofessional. The lady I'd spoken with all weekend literally asked me when I arrived Monday morning at 10 am for my VIP appointment she made why was I there ? I'm looking like you don't remember getting me approved for a 40,000 00 vehicle 2 days ago ma'am Then they promised me no money down the same as David Taylor. Welp they lied I needed 3 grand. The vehicle pictured online was not the one they tried to sale me. The one I was showed was literally trashed in the inside. Had a finger length dent in the driver's door. Omg I could go on & on about how horrible they were to me customer service wise. Now here's the silver lining John Gough & I had spoken that Saturday as well. He was kind, understanding to me needs and very patient with me. I'd told him about my horrible experience at clement he told me to come on down & he'd make my process as seamless as possible. Keep in mind he'd stayed in communication with me this whole time. Seeing what all he could do to help me make a stress free purchase. He even told me to do what I felt was best for me & if clement didn't work out for some reason him & his team would love to take care of my purchase needs. When I tell you my only regret is that I didn't go to see John Gough at David Taylor's 1st. Upon my arrival John greeted me in the parking lot. It was over an hour drive he immediately offered me water. I told him I'd just like to hurry my purchase alone so I could drive back home. He took time to show me the basics on how to operate the computer in the dash. He brought me where I met the manager Jamie Sykes who was amazing at explaining some things to me about my buying process. Then I met Mike R in fiance OMG this man was the goat. He got me no money down as promised my extended warranty, Gap and lower payment than I was quoted by the bank and a lower interest rate. I am literally in tears as I write this review these men came through and took care of me & my needs. I went as a woman not really understanding they explained everything to me so I could understand. They walked me through the whole process. They felt like family. As I waited on Mike R in fiance to wrap up my paperwork John showed me pictures of his wife & kids and told me about them showed me pictures of cars his son had drew. It was like I went to sit & visit with family I told him an Jamie Sykes some of my funny stories. Soon after that Mike was back. I signed all my documents & was greeted a fairwell. This process took maybe an hour max. Such a great experience. They are now my home to buy my vehicles. More

John G was incredibly helpful throughout the whole process. I was ready to walk plenty of times but he kept pushing to get me exactly the deal I wanted and by the end of everything he'd managed to get process. I was ready to walk plenty of times but he kept pushing to get me exactly the deal I wanted and by the end of everything he'd managed to get me there. Absolutely satisfied. More

John Gough was amazing to work with! I was ready to trade in my 3rd row vehicle and have a little fun since the kids are grown. John helped me find my new Jeep and also helped explain I was ready to trade in my 3rd row vehicle and have a little fun since the kids are grown. John helped me find my new Jeep and also helped explain every detail along the way. A really fantastic experience and I’ll be sending friends in the market their way. More

John was amazing to work with. It was a smooth process and he went over every detail of my new Jeep. He went above and beyond. What a Great experience It was a smooth process and he went over every detail of my new Jeep. He went above and beyond. What a Great experience More

We were on our way to look at this car when we were in an accident, they checked on us for two days. Then they helped us get financing and the whole process was very smooth and easy. The whole dealership was accident, they checked on us for two days. Then they helped us get financing and the whole process was very smooth and easy. The whole dealership was friendly and accommodating through all of our problems. We were very appreciative of all of these things. This might have been the easiest car that we have ever had. I 100% would recommend this dealership to anyone who is interested in buying a vehicle. More

Kelly Pierson was personable, knowledgeable, and responsive during this process. Miles Thomas was helpful as well and eager to help. Overall, I was happy to work with Kelly and Miles at David Taylor responsive during this process. Miles Thomas was helpful as well and eager to help. Overall, I was happy to work with Kelly and Miles at David Taylor Ellisville. More

John did an amazing job, the whole process was so easy from start to finish! I would highly recommend if your looking for a Jeep to talk to him, he really knows his stuff. One of the best vehicle buying p from start to finish! I would highly recommend if your looking for a Jeep to talk to him, he really knows his stuff. One of the best vehicle buying processes I've ever had! More

We experienced an excellent service and orientation during our visit. The salesman was excellent and offered us a great attitude. during our visit. The salesman was excellent and offered us a great attitude. More