David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
Filter Reviews by Keyword
By Type
1,489 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
Crystal was great. ..always kept in touch and updated. Appreciated her efforts to make a successful transaction ..always kept in touch and updated. Appreciated her efforts to make a successful transaction More
Prepaid for gold synthetic blend; they used an additive instead. Not sure the package I paid for was fully honored as it was originally written. It seems the employees did not understand prepaid package. I instead. Not sure the package I paid for was fully honored as it was originally written. It seems the employees did not understand prepaid package. It is evident the Service team needs some additional education. I would like to try this service center again as they really seem to be trying. However, I'm not sure. Between the 2 service appointments there were several missteps/misunderstandings and tension between my husband and I. I spoke to Ricky after we had our Dodge Dakota in for service because there were other concerns. He was excellent to work with and showed he was genuinely concerned and valued our business. A week later we had the Sonata in for service and experienced the issue mentioned in the first part of this review. So, I'm not sure if we'll be back; we'll have to wait and see. More
Representatives in the service area were very friendly. Seating area in the sales room was clean and comfortable and warm while I waited for my vehicle to be serviced. Appreciated the hot chocolate that wa Seating area in the sales room was clean and comfortable and warm while I waited for my vehicle to be serviced. Appreciated the hot chocolate that was made available to me as I waited for my car. Service representative checked in on me to let me know status of my vehicle repair and time remaining More
The had my car for over a month. I picked it up and once I got into my car and turned the car on my gas light came on. Who keeps a car that long, don’t offer a rental, states none a I picked it up and once I got into my car and turned the car on my gas light came on. Who keeps a car that long, don’t offer a rental, states none are available, no car wash, gas light on due to car being close to empty More
Overall was a very good experience. Calvin Hargrove was very Helpful, I would recommend him to help you out if in need of a new Dodge, Ram or Jeep. Calvin Hargrove was very Helpful, I would recommend him to help you out if in need of a new Dodge, Ram or Jeep. More