David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
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1,489 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
Horrible communication! If we didn’t call you, we would never get update on vehicle. Driving off the lot with supposedly fixed vehicle after you had it for a month only to h If we didn’t call you, we would never get update on vehicle. Driving off the lot with supposedly fixed vehicle after you had it for a month only to have it break down 5 miles down the road totally unacceptable. Then told there were two cars ahead of ours that had to be fixed before they could look at ours again??? No, that’s just wrong. The part that was fixed is an issue Chrysler has with many of the their vehicles. There should be a recall on it. Seeing that the vehicle just stops while driving, I would think Chrysler would be very concerned by this issue. The service manager was very nice, apologized, and explained the situation. I do understand short staffing and parts delay. The part that infuriates & worries me the most is that the issue our vehicle has could not be promised that it won’t happen again! Needless to say, I hope Chrysler fixes this issue before lives are lost. Thankfully everytime it happened with us we were on rural road, not the interstates!! It’s just xxxx scary as we have taken a couple road trips with our grandkids. I certainly don’t want anyone loosing their job, I just want Chrysler to do theirs!! More
Calvin Hargrove is amazing! I highly recommend this dealership to anybody in the market for a car. They go above and beyond to get you the best deal possible. The overall experi I highly recommend this dealership to anybody in the market for a car. They go above and beyond to get you the best deal possible. The overall experience was pretty quick and painless. 10 out of 10 experience. More
This dealership performed the desired work well at a good price and kept us informed about the progress. Lynn Tomei was a very professional advisor. price and kept us informed about the progress. Lynn Tomei was a very professional advisor. More
Clean establishment. Staff goes above and beyond to take care of customers. The sales staff made sure everything was 100% right Staff goes above and beyond to take care of customers. The sales staff made sure everything was 100% right More
Called and got an appointment right away, service was done Quickly. So convenient and very friendly. done Quickly. So convenient and very friendly. More
Dealership was able to get me in for routine service in a timely manner. They were ready for me at the appointed time. Service writer (Lynn Tomei) did a good job of explaining costs and time involved in ca timely manner. They were ready for me at the appointed time. Service writer (Lynn Tomei) did a good job of explaining costs and time involved in carrying out all required service. Work was completed slightly ahead of schedule. I will return to this dealership in the future. More
Buying a car is never an easy situation. They made the experience quick and easy. Kreg was also no nonsense in the negotiation process. I did not feel like anyone tried to push anything on m They made the experience quick and easy. Kreg was also no nonsense in the negotiation process. I did not feel like anyone tried to push anything on me that I did not want. He also helped with a simple issue on the vehicle. Thank you David Taylor! I will be recommending to anyone looking for a car! More