David Stanley Chevrolet - Service Center

Oil change I made an appointment after hours online for Monday at 8:15. They emailed me Monday morning saying that slot was full and asking me if 9:00 was ok. I I made an appointment after hours online for Monday at 8:15. They emailed me Monday morning saying that slot was full and asking me if 9:00 was ok. I emailed back and said yes. I couldn’t call because I was at work and couldn’t get to a phone at that moment. When I get there at 9:00 they told me that I didn’t have an appointment and the earliest time was at 12:00. I showed him the email and the emailed that I had replied back but they never put me on the schedule. I had a lot of things to do that day and I told them I’m not coming back. The advisor said since I’m there he will see what he can do, but I might have to wait anywhere from 30 minutes to an hour longer than normal since they didn’t schedule it after I emailed them back. I said that’s fine I’ll just said. He came back about 30-35 minutes later and said I got you in and your good to go. Thanks for the fast oil change and being able to work me in and not have me up there for a long time waiting. More

excellant customer service Friendly service. Time took to provide the service was as promised at the time arrival. Service rep (BOB) was very thorough explaining the details. Ov Friendly service. Time took to provide the service was as promised at the time arrival. Service rep (BOB) was very thorough explaining the details. Overall Excellent. More

Service Everyone in the service department is awesome! They are all very knowledgeable and friendly. Scheduling an appointment is easy, you can get in and out Everyone in the service department is awesome! They are all very knowledgeable and friendly. Scheduling an appointment is easy, you can get in and out in a timely manner. More

Five stars There was great and fast service took about 30 minutes for an oil change Jason did a great job at letting me know what was going on with my vehicle There was great and fast service took about 30 minutes for an oil change Jason did a great job at letting me know what was going on with my vehicle More

Great Service! Great service for a great price. I was greeted nicely. Sat and watched television and chatted with another customer while my car was being serviced. Great service for a great price. I was greeted nicely. Sat and watched television and chatted with another customer while my car was being serviced. More

Great service I have been coming to david Stanley for all my vehicle repairs for the past couple of years and they never disappoint! Jason is the one i always get v I have been coming to david Stanley for all my vehicle repairs for the past couple of years and they never disappoint! Jason is the one i always get very nice young man More

i made an appointment, was in and out quickly. The appointment time was kept. Coffee was hot. couldn't find the donuts but I really don't need any anyway. Just need four more words. The appointment time was kept. Coffee was hot. couldn't find the donuts but I really don't need any anyway. Just need four more words. More

Quick friendly service!! Bob greeted us and was very friendly and professional. The service was completed quite a bit quicker than expected. He explained everything after se Bob greeted us and was very friendly and professional. The service was completed quite a bit quicker than expected. He explained everything after service was completed. More

Customer Service needs work I purchased my brand new camaro from David Stanley back in 2014. We purchased multiple add on maintenance packages. It has been a battle EVERY single I purchased my brand new camaro from David Stanley back in 2014. We purchased multiple add on maintenance packages. It has been a battle EVERY single time we have brought the car in for oil change or maintenance, with you continuously being unable to pull up the information in your system. While yes, you do eventually find the info, and we are not held responsible for the services, it is extremely aggravating to have to go through the same conversation every 3,000 miles. We have been treated like idiots every single time we have brought the car in. As if we don’t know what we are talking about. And then no apologies by the end of the service appointment when what we are stating ends up being accurate. Last year we brought the camaro in for oil change, and was told, yet again, that our pre purchased package would no longer cover oil changes. We still do not believe that to be correct based on what we were told at time of purchasing the camaro. The lack of communication, organization, and the way your representatives speak to us is nothing short of unprofessional. So needless to say, since then, we have been taking the camaro elsewhere for its oil change. Solely based on the fact of how badly we are treated every single time we come in. The men in the service department are flat out rude. Never the less, I did schedule my last oil change with you all. I came in knowing that oil changes were no longer covered, and had no discussion otherwise. When the service was completed, the service rep treated my wife as if she was a complete idiot because she was not aware that the camaro needed new tires. I explained that we have tires for life, but of course, yet again, that was denied. First, stating that offer is only good for 2 sets... which we have only had the tires changed once. Then stating because we did not bring the camaro in to you all for the several prior oil changes. I must ask why you all expect your customers to come in for service, when you treat them so horribly. This isn’t a once in a while problem. It has been literally every single time. I have taken perfect care of this car. It is in near perfect condition. But seems to me that you all will talk your customers into purchasing additional packages, with absolutely no intentions of fulfilling them. More

Always a pleasure to service my truck Its always a pleasure to came in to do a service here at David Stanley Chevrolet they offer a wonderful costumer experience, fast and friendly staff i Its always a pleasure to came in to do a service here at David Stanley Chevrolet they offer a wonderful costumer experience, fast and friendly staff i recommended 100% More