David Stanley Chevrolet - Service Center

Rude and rude First off when i showed up i was ask if i had an appointment. I did not because the vehicle just messed up on my way home that night/morning. (0100-05 First off when i showed up i was ask if i had an appointment. I did not because the vehicle just messed up on my way home that night/morning. (0100-0500). I got home and took a nap and woke up and brought the vehicle in. I was told i needed to start making appointments. Well that would be ok if I could see in the future and know when my vehicle would mess up. Then I was told it would take a week to get it in. I said i don’t have a week to leave my vehicle. So then i was told, “i meant we will look at it next week”. (I brought it in on a Friday morning). Next i was ask what was wrong with the vehicle. I told the lady (patty) i had 2 alerts that said stabil track and traction control needed serviced. I also told her that the vehicle had went into “reduced power mode” and she instantly said , “no those alerts wouldn’t make the vehicle do that”. Well yes i drove from Texas to Oklahoma not being able to go over 3k rpm so it xxxx well did. It’s frustrating to have a problem with your vehicle but then to have someone treat you like your lying to bring in your truck is aggravating. Next she said it would be 95$ just to look at it, I said it was under warranty. She ask me how many miles, i told her and then she said, “yes it’s under warranty unless it’s broke” — what does that even mean? Of course it’s broke or I wouldn’t be here. My wife buy all her Tahoe’s from you guys but after this I’m going to persuade her to look elsewhere More

I was very pleased I wouldnt go any other place the service I got done was fast and quick very pleased the crew was very nice and friendly and mean a lot. I wouldnt go any other place the service I got done was fast and quick very pleased the crew was very nice and friendly and mean a lot. More

Service repair Jason was very professional informative and understanding. He even went out of his way to help offset a charge that was not mentioned up front. I ap Jason was very professional informative and understanding. He even went out of his way to help offset a charge that was not mentioned up front. I appreciate employees like him More

Another Five Star Experience After 20,000 miles on my 2018 Equinox, I continue to be highly satisfied with David Stanley Chevrolet's service department. I recommend their work to After 20,000 miles on my 2018 Equinox, I continue to be highly satisfied with David Stanley Chevrolet's service department. I recommend their work to anyone. More

Service They got me in and out in less time them predicted this time. Service tech was very helpful and friendly. Told about a recall and offered to do at cur They got me in and out in less time them predicted this time. Service tech was very helpful and friendly. Told about a recall and offered to do at current appointment More

Service I had my oil changed and my tires rotated. The service was exceptional. They answered any questions I had, made sure I understood what they were doing I had my oil changed and my tires rotated. The service was exceptional. They answered any questions I had, made sure I understood what they were doing, and were done in a very timely manner as I chose to wait there. Will definitely be back. More

Recall repairs! Very efficient and fast job! Very courteous staff. Have no complaints at all! Timing was about as perfect as I needed it to be!! Thank you! Very efficient and fast job! Very courteous staff. Have no complaints at all! Timing was about as perfect as I needed it to be!! Thank you! More

Jeff went above and beyond to help I recently went in for my routine oil change and needed new tires again. Jeff ordered tires for me. He explained that he is ordering better tires as i I recently went in for my routine oil change and needed new tires again. Jeff ordered tires for me. He explained that he is ordering better tires as i should not be needing tires every 4th oil change. We set up a time for me to go back and the new tires were put on. Jeff explained that i should get approx. twice as much drive time on them compared to the other kind. I appreciate his help so much and am glad that now i have more drive time and will not need to make multiple visits for oil change/tire replacement. Thank you so much. These people are just great, Jeff, Bob, and Patty. You guys rock!! More

Car died Got me a loaner truck for the weekend and my car was fixed on Monday. Why don't you have cars as loaner car instand of trucks. Got me a loaner truck for the weekend and my car was fixed on Monday. Why don't you have cars as loaner car instand of trucks. More

Clean waiting room Service was good but the wait time is always over an hour. It’s a little bit long to wait for an oil change and tire rotation. Service was good but the wait time is always over an hour. It’s a little bit long to wait for an oil change and tire rotation. More