David Stanley Chevrolet - Service Center

I had to bring my Tahoe in for regular maintenance and while I was there I was told a recall needed to be serviced also and I had called customer service previously twice about the recall and was told the while I was there I was told a recall needed to be serviced also and I had called customer service previously twice about the recall and was told the part was back ordered and both times my name and number was taken and I was told I would be called to set up an appointment to have the recall serviced once the part was in and I never received a call back from anyone about this matter, Marvin Gonzalez went above and beyond to make sure my services were met including the recall and taken care of, considering I live almost two hrs away he got me a loaner car and I was able to return the next morning and pick up my Tahoe, sadly the cost of an automobile and other products just continue to rise and as a consumer from my experience customer service continues to go down and my belief is that retail businesses give some time to focus more on training their employees to bring back the importance of customer service for all consumers and Marvin is a great example of great customer service! More

Too expensive and i would be better just to go to Walmart or Jiffy Lube to do my work. Who is keeping a car for life anyway? I did a oil change/engine for life stuff for $167.00. Rip off or Jiffy Lube to do my work. Who is keeping a car for life anyway? I did a oil change/engine for life stuff for $167.00. Rip off More

They have Great staff, Fast and friendly service. It’s so easy to drop off my vehicle and have a donut while waiting. It’s so easy to drop off my vehicle and have a donut while waiting. More

Even though I made an online appointment for my service the service person said he had no record of it and I would rather have everything online instead of a bunch of paperwork to keep track of the wait ti the service person said he had no record of it and I would rather have everything online instead of a bunch of paperwork to keep track of the wait time was good but the service person didn't explain things very well and said I needed 15 more things done when I don't the car has less than 14,000 miles on it I'll be asking for a different service person next time. More

Wonderful marvelous very very very very efficient very very very very very very very good very very very very very very good More

Very nice and friendly and fast service They took care of my vehicle in a fast manner my vehicle in a fast manner More

Advisors are great. Lady that answers the phone in service is rude and talks down to customers. Lady that answers the phone in service is rude and talks down to customers. More

The oil change was done quickly. I appreciated the attention that was given to my vehicle. I appreciated the attention that was given to my vehicle. More

Overpriced $185 per hour for labor Charged me for $500 worth of parts when none were used. Had to get refund. worth of parts when none were used. Had to get refund. More

Good service and quickly in and out of the service department for my oil change department for my oil change More