David Stanley Chevrolet - Service Center
Oklahoma City, OK
1,207 Reviews of David Stanley Chevrolet - Service Center
The service staff are amazing. They answered all of my questions and took care of all of my concerns. The cashiers are very friendly. They answered all of my questions and took care of all of my concerns. The cashiers are very friendly. More
Would have liked a more detailed quote of cost to expect. Also, it would be a great touch if the service department vacuum at least the drivers side and maybe wash the windshield. A dealership I used befor Also, it would be a great touch if the service department vacuum at least the drivers side and maybe wash the windshield. A dealership I used before would offer a bottle of water, run the car through a car wash and vacuum the front driver side floor. They also had someone pull the car around for you, rather than the person having to walk out to the parking lot and click her lock to find it. These are all just ways of providing excellent service in a over saturated competitive market. Small touches that show you value the customer. It would make the $500 bill go down a lot easier. More
Not very helpful with fixing my car at all! Never never never never going bavk Never never never never going bavk More
I always tell them two leave my tires alone the last two times they rotate messing up my drive it pulled to the right after they messed with tires this time I put two new tires on front I told service do no times they rotate messing up my drive it pulled to the right after they messed with tires this time I put two new tires on front I told service do not touch the tires come back from oil change old tires where on front made me so mad I have free oil change but almost don’t want to go back very frustrating More
Best service manager I’ve ever had the pleasure of dealing with. Always making my service experience perfect! dealing with. Always making my service experience perfect! More
Efficient and prompt service! Service attendants were courteous and polite. Will definitely use your service again! Service attendants were courteous and polite. Will definitely use your service again! More
After keeping my car for a week I received it back with issues unresolved. When asked why it was a run around issues unresolved. When asked why it was a run around More
Bob White outstanding Service Advisor, he really takes care of business. Savannah in BDC department very polite and professional from appointment to delivery, she takes care of everything I needed. Had m care of business. Savannah in BDC department very polite and professional from appointment to delivery, she takes care of everything I needed. Had me on my way in no time. All service personnel in Service Department was very polite and professional. I had an outstanding experience. Service Manager Barry Dehass, highly professional, takes good care of his customers. He appreciates your business and lets you know it. More
Jamie was great! ! Love my car and I appreciate his help. Will be doing my service there too. ! Love my car and I appreciate his help. Will be doing my service there too. More
I had to bring my Tahoe in for regular maintenance and while I was there I was told a recall needed to be serviced also and I had called customer service previously twice about the recall and was told the while I was there I was told a recall needed to be serviced also and I had called customer service previously twice about the recall and was told the part was back ordered and both times my name and number was taken and I was told I would be called to set up an appointment to have the recall serviced once the part was in and I never received a call back from anyone about this matter, Marvin Gonzalez went above and beyond to make sure my services were met including the recall and taken care of, considering I live almost two hrs away he got me a loaner car and I was able to return the next morning and pick up my Tahoe, sadly the cost of an automobile and other products just continue to rise and as a consumer from my experience customer service continues to go down and my belief is that retail businesses give some time to focus more on training their employees to bring back the importance of customer service for all consumers and Marvin is a great example of great customer service! More