David Stanley Chevrolet - Service Center
Oklahoma City, OK
1,215 Reviews of David Stanley Chevrolet - Service Center
The service technician was very helpful. Was not happy that my truck was there for almost two months waiting on an new motor. that my truck was there for almost two months waiting on an new motor. More
I made an appointment online for 11 and I got a confirmation email about it. When I go there I guess it was changed to 3 and I had no idea. They got me in at 11 and i was there for a little less th confirmation email about it. When I go there I guess it was changed to 3 and I had no idea. They got me in at 11 and i was there for a little less than an hour for an oil change and tire rotation. Good Job! More
The service department was very honest and thorough with their diagnostic testing. I was happy to have the car back earlier than expected, especially over the weekend. I will definitely take my vehicle back their diagnostic testing. I was happy to have the car back earlier than expected, especially over the weekend. I will definitely take my vehicle back to David Stanley Chevrolet for future issues, if any. More
Very good dealership for service was friendly and told me everything I needed to know about my truck everything I needed to know about my truck More
They have friendly and fast service. The office is clean and I am very satisfied. and I am very satisfied. More
The staff at David Stanley were very professional and they were able to work on my car and have it back to me in a timely manner! they were able to work on my car and have it back to me in a timely manner! More
SummaryIn 20 years of owning used vehicles, this is the Summary In 20 years of owning used vehicles, this is the first time EVER I did not recieve a call with an estimate of repairs prior to service. Summary In 20 years of owning used vehicles, this is the first time EVER I did not recieve a call with an estimate of repairs prior to service. Full I had a battery replaced under warranty which had failed the night before. The previous charge to buy and install that now failed battery was $120, which was done at your location. It cost $175 to replace the battery under warranty due to labor costs which included cleaning acid off bolts, cables, and terminals (along with replacing some of these if necessary). So even though the battery I bought and had installed from your dealership failed and leaked you end up charging me full price for all labor under a warranty repair. And even if that is not negotiable this is the issue I have: I called and talked to service department to explain failed battery and parts department to verify battery had 30 month replacement warranty. I told them vehicle would arrive via tow at 1pm. That is the only communication I had with anyone until I got a call to pick up the vehicle. No call with an estimate of the cost of repair. In 20 years of getting service to vehicles, which is more often than some as I've never had a new vehicle, this is the first time I have never been given a call of repair estimate. I don't know if the technician realized they did not call me with an estimate, but it should have been apparent when sitting with the cashier and Vianey handed me the bill and I voiced my surprise. I said I thought it was a warranty repair and then after her explanation I said that is alot for labor just to replace a battery. Anyway, I'm sure this is a rarity as it has not occurred previously at your location. All the best. More
They communicate well and explain everything that they are doing to you vehicle when you arrive and they follow up to make sure everything was good and if there was any issues are doing to you vehicle when you arrive and they follow up to make sure everything was good and if there was any issues More
Me gusta el hecho deque siempre tienen citas disponibles, hasta hoy an hecho buen trabajo en mi veiculo, son amables, y rapidos. hasta hoy an hecho buen trabajo en mi veiculo, son amables, y rapidos. More
Helping staff through the repairs. Patti was sharp as a tack. Would recommend David Stanley. tack. Would recommend David Stanley. More