David Stanley Chevrolet - Service Center

I kept telling them my car should be covered under warranty before I even brought the car. They kept arguing with me about it telling me to prove it as if they could not see what I and General Motors warranty before I even brought the car. They kept arguing with me about it telling me to prove it as if they could not see what I and General Motors both seen under my VIN. So for that reason the lady was very rude to me even after I was proven to be correct and picked up my car. The work was done nicely but the customer service experience sucks when you’re not coming out of pocket because it’s the same way when I get my free oil changes. I always have to go above and beyond to prove it. I just be wanting my car fixed. I paid 4000 down n almost 700 a month and they still seem to just want my money and could care less about their responsibilities. More

My service advisor wasn't able to answer the questions. I needed to answer but he was able to give me a small discount. It took about 7 hours for them to change my brakes and battery. I don't know if the b I needed to answer but he was able to give me a small discount. It took about 7 hours for them to change my brakes and battery. I don't know if the battery actually needed to be changed or if the problem was with the starter or alternator but they changed my battery anyway. Labor cost almost as much as the parts. More

The visit for oil change appointment was good. I am giving a low rating based on my followup call on 9 Apr to repair my headlight that was out. The technician gave me a quote and referred me to a I am giving a low rating based on my followup call on 9 Apr to repair my headlight that was out. The technician gave me a quote and referred me to a lady for scheduling. First she gave me a date of Friday 12 April them she reversed this because she said the technician would have to examine it and I would have to leave it for several days because they are behind. I said this is ridiculous. I can see this for a major work but a simple headlight is too long. She didn't take the time to see what would be a good date they could do it without me leaving my car several days. I went to meineke and received an examination the same day. This lady needs training on customer service and how to better help the customer. More

the service department is always fast and always awesome to work with never a problem. always a pleasure to work with never a problem. always a pleasure More

Very competent and friendly service department, Everyone is always a pleasure to deal with. Service performed in a timely manner. is always a pleasure to deal with. Service performed in a timely manner. More

Thanks Jason. You’ve been a great service manager for the past 8 years. Can always count on you to take care of my vicheles. You’ve been a great service manager for the past 8 years. Can always count on you to take care of my vicheles. More

The dealership personnel where competent and where very helpful and courteous. Was a good experience helpful and courteous. Was a good experience More

Terrible service. Took in my truck to fix the air conditioning and turned out they just took my money and I have a truck that the air conditioning doesn’t work.. will Took in my truck to fix the air conditioning and turned out they just took my money and I have a truck that the air conditioning doesn’t work.. will not be taking another car I ever own the this place. Terrible terrible they don’t know what they are doing More

From drive in to drive out, they were courteous and efficient. Took care of all our needs. efficient. Took care of all our needs. More

Came in earlier this month didn't have the vehicle i was looking for but my salesmen helped me out and was a very good experience would recommend anyone to David Stanley! looking for but my salesmen helped me out and was a very good experience would recommend anyone to David Stanley! More