David Stanley Chrysler Dodge Jeep Ram - Service Center
Midwest City, OK
497 Reviews of David Stanley Chrysler Dodge Jeep Ram - Service Center
Have been informed on all service work,and treated with respect by all persons in the service department. Prices were acceptable and fair. Brian Fox,Dan Payne,John Gatlin,Don Murphy, and David Heiden are i respect by all persons in the service department. Prices were acceptable and fair. Brian Fox,Dan Payne,John Gatlin,Don Murphy, and David Heiden are in my opinion the best service people I have ever dealt with. Sincerely, Daniel VanWinkle More
I called and made an appointment to have my 2011 Jeep JK looked at because the air was only blowing out of the front vents and no others when selected and also have a free detail done on it because the one looked at because the air was only blowing out of the front vents and no others when selected and also have a free detail done on it because the one they gave it when I bought it sucked. I had spoke with Mr. Gatlin(Service Dept.) and made an appointment for 0930 hours on Tuesday December 21st, 2010. I arrived at 0930 and met with Mr. Gatlin who didn't have a clue as to why I was there. I told him, and he said okay they would look at the problem. After sitting in the showroom for 2 hours I went to check on the progress of my jeep and was told it would be awhile longer. Not being from OKC but rather 70 miles south of there, my wife and I were stuck and had planned on doing some Christmas shopping and then meet family at 1:30 in Norman Ok. They told us they did not have any courtesy cars but would get us a rental car. I did not wish to wait an additional hour for the rental to show up, and we told them to just give us our jeep. Mr. Gatlin arrived back in the show room and handed me my key and told me they "Thought" the problem was in an actuator switch. He then told me "you should have called and made an appointment" WHAT??? I politely informed him that it was he I spoke to on the phone to make the 0930 appointment, and he did not have a come back to that, other than to say "sometimes things like this happen" I had all intents and purposes planned on using David Stanley for all of my service jobs to keep the "Tires for Life" Plan that they offered. I will NOT be using them anymore, and they can keep their tires. Its not worth my time and money to spend 15-20 dollars on gas and then an additional 20 or so dollars for an scheduled oil change/service when I can get it done at my local dealership. I'll wash my jeep myself and have already made an appointment with my local dealership to have the afore mentioned problem taken care of. Also on a sidenote: The entire time my wife and I were sitting in the showroom waiting not a single David Stanley employee greeted us or asked if we needed anything. Now that some GREAT customer service. I could be more descriptive but I think over 2300 characters in this is enough and my fingers are tired. :) Merry Christmas everyone!!! Mike Baker Ada, OK. More
My Cheverolet Trailblazer was serviced today at David Stanley Dodge, MWC, OK. Service was excelent! The service staff was greeted me, repaired my vehicle, and I was back on the road in less than one ho Stanley Dodge, MWC, OK. Service was excelent! The service staff was greeted me, repaired my vehicle, and I was back on the road in less than one hour. Thank you for such wonderful service. I would recommend David Stanley's service team to friends & family. More
These guys have done the service work on my truck since it was new , I now have 220,000 miles on it. They have gone up and beyond , more than once. The service and sales department are top notch. I bought it was new , I now have 220,000 miles on it. They have gone up and beyond , more than once. The service and sales department are top notch. I bought my truck here in 2003. And will buy another one from them when the time comes. Thanks Guys!! T More
I recently located to the OKC area and commute to MWC for work. My Jeep experienced sudden engine problems on I-35 and I luckily made it to David Stanley. I cannot say enough positive things about my experie work. My Jeep experienced sudden engine problems on I-35 and I luckily made it to David Stanley. I cannot say enough positive things about my experiences with Don in the David Stanley Service Department. Within 45 minutes of arriving, my Jeep was in the shop and Don had a diagnosis and a price quote. I even spoke directly to the Specialist working on my Jeep. I was in and out of David Stanley in less than two hours. I've stopped back in on other service issues and am always met with professionalism and prompt and dependable service. Thanks Don Murphy and David Stanley Dodge for such great service! More
Was lied to and overcharged ubove the price I was quoted. Went back for sevice work to have previous mistakes corrected ( a comeback) and was told to come back next day. Living a hundred mile roundtrip I tol Went back for sevice work to have previous mistakes corrected ( a comeback) and was told to come back next day. Living a hundred mile roundtrip I told them It would be fixed now one way or another. After service Mng. told me he couldn't gaurantee anything, I told him I would gaurantee him a ass whoopin if he didn't fix it now.......amazingly he found time to fix the comback. Had bad experience buying new truck here, lies , cheats, hidden expense. Had bad after service in shop, would never buy another vehicle her or have service work. Worst dealership I ever dealt with!! More
I got a publicity on the mail from these guys with a scratch off extravaganza, which I won and I went to reclaim my prize, which was supposed to be a $2,500 gift card, but the guys gave me a $5 gift car scratch off extravaganza, which I won and I went to reclaim my prize, which was supposed to be a $2,500 gift card, but the guys gave me a $5 gift card. Never gonna buy a Dodge in my life. That just shows how honest these people are. More