Back

David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
924 Reviews

924 Reviews of David Scott Lee Buick GMC - Service Center

Sort by
September 12, 2024

The service was great, but I would have preferred if they had warned me that they had to order the parts that way I wouldn't be on foot for an entire week. A way to mitigate the wait time would be 1. Warn cu More

by S. Chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Nov 11, 2024 -

David Scott Lee Buick GMC responded

We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 10, 2024

Excelent peoples and I recommended this dealer the best and this area this is my second car on this dealer More

by destinyailany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

David Scott Lee Buick GMC responded

Andreas, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2024 GMC Sierra 2500. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Troy Smith and Jennifer Smith was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 08, 2024

I scheduled an appointment for one day and the next day they called up and said they needed another day. I don't expect to have a diagnosis take two full days More

by maflinn
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Cadle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

David Scott Lee Buick GMC responded

Michael, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 07, 2024

I arrived early for my appointment, but was greeted and processed to have my truck serviced. The job was completed quickly and truck was returned washed and ready to go. More

by Jerry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

David Scott Lee Buick GMC responded

Jerry, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 07, 2024

The evap control system on this truck has created quite the challenge to identify and repair. Craig and the service department have worked hard to correct the issue while being friendly and offering the be More

by tcrawford6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

David Scott Lee Buick GMC responded

Timothy, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 02, 2024

All the staff were knowledgeable, friendly. They answered all of our questions. We would recommend them. More

by ddbewilson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne McCranie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriel Baza
Dec 02, 2024 -

David Scott Lee Buick GMC responded

Bryan, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 01, 2024

Super friendly and knowledgeable staff. Everyone who works there is very helpful and willing to go above and beyond for their customers. More

by marleymjacobs13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel LaPrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

David Scott Lee Buick GMC responded

Marley, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 01, 2024

GMC app does not communicate with dealership system so my appointment did not show in the system. My truck was cleaner before I left the dealership. There was oil on the steering wheel, shifter, armrest a More

by libriankstephens
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Librian, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 31, 2024

Location Never have rentals no matter how long I schedule service out. Prices are also high More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Denise, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team would love to speak with you about your experience. Please respond here or email your contact information to: wecare@leebuickgmc.com We will work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 31, 2024

Great visit! Samantha was extremely knowledgeable and helpful. Service Mgr Nathan introduced himself during our visit and Ryan M. as well. Outstanding crew and ma More

by Silvrsfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Michaud
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Todd, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

...
9
...