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David Scott Lee Buick GMC - Service Center
Crestview, FL
889 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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889 Reviews of David Scott Lee Buick GMC - Service Center
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June 18, 2021
Disappointed we once again could not figure out why my Sierra is ‘hard shifting’ from 1st to 2d gear. The difference is at least this time our service dept rep (Nathan) was able to duplicate what I was e Sierra is ‘hard shifting’ from 1st to 2d gear. The difference is at least this time our service dept rep (Nathan) was able to duplicate what I was experiencing. This is the second time I’ve had it in the shop in the last 3 months for the same problem and have seen no improvement. Been a loyal GM owner for 35 yrs, but this may be the last as it seems GMC can’t find anything wrong other than recommending to let the vehicle warm up. Sorry, but that’s not a fix only masking a problem. Also, if you tell a customer you’re going to follow up before closing out the service order, then do it. More
by RAY.BROWNX2
Verified CustomerEmployees Worked With
June 16, 2021
I am very pleased with the service and quality of the work done on my GMC Truck. The service staff were frendly, knowledgeable and efficient. Thanks for a job well done work done on my GMC Truck. The service staff were frendly, knowledgeable and efficient. Thanks for a job well done More
by KG51
June 14, 2021
Nathan was great! He had to get my tire from another dealer ship and he called when the tire came and worked me right on in. Thank you dealer ship and he called when the tire came and worked me right on in. Thank you More
by Swaim_66
Employees Worked With
June 13, 2021
Nathan is always 1st class! Really appreciate how he handles our service every time we are there. We're always well taken care of and treated with respect handles our service every time we are there. We're always well taken care of and treated with respect More
by maramangc
Employees Worked With
June 12, 2021
Excellent service. Work was high quality and on time. Lee has taken good care of our vehicle. They do it right or make it right. Lee has taken good care of our vehicle. They do it right or make it right. More
by gator_rob
Employees Worked With
June 10, 2021
They were on time and thorough on the service they were performing. Answered all questions...did not take so long and provided a clean waiting area with coffee and snacks. performing. Answered all questions...did not take so long and provided a clean waiting area with coffee and snacks. More
by Blendage Weeks
Employees Worked With
Matthew Kellar
January 26, 2019
Service Department What a clean,friendly,place.... Made an appt for a Saturday was expecting to wait hrs to my surprise someone met me at the door when I dropped off my What a clean,friendly,place.... Made an appt for a Saturday was expecting to wait hrs to my surprise someone met me at the door when I dropped off my SUV. Pulled up my info and explained what they were going to do .... I had a seat, complementary coffee and snack before I knew it My SUV was done..... The gentleman explained what they had done and answered all my questions... Would give Lee Buick in Crestview a 10 out of 10 for service... More
by doll
Employees Worked With
service department
