David Scott Lee Buick GMC - Service Center

The service dept does an exceptional job once you get there....but when I called for the appointment I got a service center operator who said someone would call me back. I did not like talking with a se there....but when I called for the appointment I got a service center operator who said someone would call me back. I did not like talking with a service center operator who didn’t even know if the dealership was open. More

Very courteous, friendly, helpful, and professional. Highly recommended from sales to service. Accommodations were excellent. Highly recommended from sales to service. Accommodations were excellent. More

Everything from scheduling my appointment, greeting me at the service center to preforming my schedule recall for my airbag was very professional. the service center to preforming my schedule recall for my airbag was very professional. More

The service department is always friendly and tries to help every person that comes in and needs service. They make the customer feel like they matter and try to help in any way they can. help every person that comes in and needs service. They make the customer feel like they matter and try to help in any way they can. More

Always on time, professional, courteous and do what they say they will do. Will be back. say they will do. Will be back. More

Did good job, finished in reasonable time, did good job on work performed! Would recommend this dealer on work performed! Would recommend this dealer More

I called Lee Buick GMC when my vehicle would not crank after shopping at Walmart. Jeremy Cadle gave me the phone number and told me to call GMC roadside assistance. I called and within a short time I ha after shopping at Walmart. Jeremy Cadle gave me the phone number and told me to call GMC roadside assistance. I called and within a short time I had my vehicle jump started and I went straight to Lee Buick GMC. Jeremy Cadle had me in and out of the shop in no time. Excellent service and the very best dealership! More

I was not happy with my service on, as they did not even drive my vehicle to see what the transmission was doing, only wanted to change the fluid again, and they have already changed before and it didn't do drive my vehicle to see what the transmission was doing, only wanted to change the fluid again, and they have already changed before and it didn't do any good. I will be purchasing another vehicle, but if this is the service i will be getting i will purchase from someone else. when i brought the vehicle in before with the transmission it was expressed that i knew they had a recall on the 2016 GMC's with transmission issues. I feel that they should have at least drove the my vehicle to see what it was doing, but all they wanted to do was change the fluid and when i told them NO they told me Oh, we are using a different fluid. I was not satisfied with service at all, i sat at the dealership from 07:30 to 11:15 and all that was done was the oil was changed, and yes, i did have an appointment. I have extended warranty on my vehicle and i feel that you guys are just waiting for my warranty to expire, and then you will tell me that i need work done to the transmission then i will have to pay for it out of pocket. The guy that checked me in was very nice, and he did what he could do. I do realize that he can only do so much with your service department. More

I always receive great customer service here. The people who work in the service dept are always helpful and informative. In sales, Justin and Hunter are phenominal. who work in the service dept are always helpful and informative. In sales, Justin and Hunter are phenominal. More

The customer service was very good. The representative explained everything and didn't take that long. I will recommend Lee to my family and friends. explained everything and didn't take that long. I will recommend Lee to my family and friends. More