David Scott Lee Buick GMC - Service Center

Great service. Good communication during the visit. Accurate information on work to be done. Professional dealership representative. Accurate information on work to be done. Professional dealership representative. More

Car was at Lee to repair damage from a tangle with an open manhole; nighttime event. Jeremy had to deal with a tight customer schedule, two different insurance reps, external parts supply delays, workfor open manhole; nighttime event. Jeremy had to deal with a tight customer schedule, two different insurance reps, external parts supply delays, workforce issues (common to all businesses) and many phone calls from all the above; likely many calls I didn’t have to endure. Your staff did excellent work and we got off on a 6000 mile trip that had no car problems. Thanks to all! More

I am always pleased with the professional care I receive at Lee Pontiac Buick in Crestview, Florida. at Lee Pontiac Buick in Crestview, Florida. More

Always good, thorough, and timely service stops on each visit. Always satisfied with service received visit. Always satisfied with service received More

Fantastic service, friendly employees! Service department highly recommended. Both times I've brought my vehicle here to be serviced, it's been a very positive experience. department highly recommended. Both times I've brought my vehicle here to be serviced, it's been a very positive experience. More

I didn't have issues with the services it's self, but did have an issue with a call back from the service department when my part was received. I went in with my 2019 Z71 for the engine light being on. They have an issue with a call back from the service department when my part was received. I went in with my 2019 Z71 for the engine light being on. They ordered a part back in July and never called me to let me know it was in and I needed to bring my truck in for the part to be installed. When I did call them about the part they said they've had it for over a month. This is unacceptable for customer care. Also, I told them I would need a loaner vehicle and when I get there to drop off my truck, I was told there wasn't one set aside for me. I told them I left a message with someone in the service department and was assured they would have me a loaner vehicle waiting for me. After a short 15 minute wait they brought me a loaner and I left. They service department has always been good to me, but this time they were lacking in customer service. The problem was resolved, but should have been handled correct from the beginning. I should have been call when my part was delivered to the dealership and not have me call and ask about it. More

The service department is the best. They make so easy to make an appointment, they get me in and out in no time. make an appointment, they get me in and out in no time. More

A great team , very nice and helpful. I will definitely be back as maintenance or inspections come up 👍 be back as maintenance or inspections come up 👍 More

I was treated courteously and professionally by everyone I had contact with. The work was done in a timely enough manner and no unpleasant surprises. I had contact with. The work was done in a timely enough manner and no unpleasant surprises. More

They do their best to take their time and make sure they fixed your car as best as possible. fixed your car as best as possible. More