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David Scott Lee Buick GMC - Service Center
Crestview, FL
924 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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924 Reviews of David Scott Lee Buick GMC - Service Center
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Verified Customer
October 01, 2024
I MADE AN APPOINTMENT TO HAVE MY OIL CHANGED AND TO HAVE MY TIRES ROTATED; HOWEVER, WHEN I CHECKED MY PAID INVOICE, I FOUND THAT I ONLY HAD MY OIL CHANGED. APPARENTLY MY TIRE ROTATION WAS NOT DONE AT ALL. MY TIRES ROTATED; HOWEVER, WHEN I CHECKED MY PAID INVOICE, I FOUND THAT I ONLY HAD MY OIL CHANGED. APPARENTLY MY TIRE ROTATION WAS NOT DONE AT ALL. I DID NOT CALL BACK TO INQUIRE AS TO WHY THEY WERE NOT ROTATED, SO THERE'S THAT........ More
by parish1264
Employees Worked With
October 01, 2024
I received Prompt, professional and courteous service. I always receive excellent service when I visit this dealership. I always receive excellent service when I visit this dealership. More
by MACSKAT29
Employees Worked With
September 29, 2024
The dealer got my truck in and changed the oil efficiently and returned the truck in acceptable time. efficiently and returned the truck in acceptable time. More
by OwenTJ
Employees Worked With
September 27, 2024
I traveled 25mls I found it to be worth while to do so- Great customer. Service so- Great customer. Service More
by benseals
Employees Worked With
September 27, 2024
Always a great experience, they picked my vehicle up and got everything updated. I had Truck back within 24 hours! got everything updated. I had Truck back within 24 hours! More
by mitch.clabeaux
Employees Worked With
September 25, 2024
Excellent service as always. Never an issue and very responsive service Department. Best in class for sure! Never an issue and very responsive service Department. Best in class for sure! More
by TODD69
September 25, 2024
Navigation system stopped working after last service. Error message stated SD Card was removed. Was told the SD card reader was bad. Purchased new one from GM website. Replaced but did not fix the issue. Error message stated SD Card was removed. Was told the SD card reader was bad. Purchased new one from GM website. Replaced but did not fix the issue. Still have same error message and no navigation on a very expensive vehicle. More
by scottp504
Employees Worked With
Uriel Baza
September 24, 2024
Brought my vehicle in on a scheduled appointment. After 3 or 4 hours, I had to call them to get a status. They told me they did a tire rotation and that wasn't able to fix my issue and it was a large After 3 or 4 hours, I had to call them to get a status. They told me they did a tire rotation and that wasn't able to fix my issue and it was a larger problem. The issue I have with this was that my car was sitting there for hours after a rotation and no one cared to call me to let me know what they have done and what would need to be worked on. This is not the first time I have dealt with this place. I will not go back. Ever! More
by tssunshine06
Employees Worked With
Not sure who the employee was
