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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
923 Reviews
Call Service Center (850) 683-8411

923 Reviews of David Scott Lee Buick GMC - Service Center

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July 01, 2022

A little busy. Waited about 2.5 hours for an oil change. But they were professional. More

by PAUL_DULIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
4.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Baxter, Chuck Fullerton, Paul Cooper, James Meredith, Michelle Foley
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Jul 07, 2022 -

David Scott Lee Buick GMC responded

Paul, Thank you for taking the time to leave us your honest feedback. We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. We are thrilled to hear that your overall experience with us was excellent! Paul, we apologize that your wait time was more than expected. We know how valuable your time is and our team works hard to complete all of their appointments in a thorough and timely manner. Thank you for being understanding! We will share your feedback with our entire team and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 29, 2022

Jermey as always took care of getting the maintenance and repair work orders completed in a timely manner. He is always prompt in calling when work has been finished, so I can get my Acadia back. More

by henrym1954
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

David Scott Lee Buick GMC responded

Henry, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle's recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that our Service Advisor, Jeremy Cadle, always gets your Acadia taken care of and is quick to communicate with you. We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 28, 2022

Did what was needed in a timely manner for a ok price. When we came to pick it up it was ready to go and quick easy process. More

by calhounsconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graham, Becca Cadenhead
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Jun 30, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that your experience with our service department was excellent! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 26, 2022

My visit was and is everytime Friendly. Professional. Informative. Reasonably Priced. Will definitely be back again. More

by NICHOLEBRUSSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Fullerton
Report | Print
Jun 27, 2022 -

David Scott Lee Buick GMC responded

Nichole, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that your experience with our service department was excellent and everyone is always friendly. We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 22, 2022

Graham was very polite and explained everything well for us. Much better service compared to past experiences. More

by CARLILEAB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham
Report | Print
Jun 22, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that Graham Nelson, in our Service Department, went above and beyond to give you the type of excellent service that you deserve! Thank you for letting us know that this was an improvement from your past experiences and we appreciate you for giving us the opportunity to do better for you! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 21, 2022

sold my rav4 to dealership,rebecca and marelys were awesome! professional and helped so much.got a great price for my vehicle! kudus to two great ladies! More

by artpadilla44
Recommend Dealer
Yes
Employees Worked With
Marelys Reyes Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becca Cadenhead
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Jun 22, 2022 -

David Scott Lee Buick GMC responded

Arthur, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent sale of your 2008 Toyota Rav 4. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Becca Cadenhead and Marelys Reyes Rivera was excellent and they were able to make a great deal for your vehicle. **From our VIP Client Advisor, Becca Cadenhead, “Arthur, you are such a sweet man and it was great to work with you. Congrats!" **From our Purchasing Director, Marelys Reyes Rivera, "Arthur, thank you for the nice comments! It was my pleasure to help you and I thank you for being kind. I hope to help you again in the future!" We will share your positive feedback with our entire team and please think of Becca Cadenhead and Marelys Reyes Rivera for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 21, 2022

Everything was done to the truck accept for the tire rotation which was on my coupon book that i brought in to the service department. It was over looked because on the initial call i asked for an oil More

by DESTINFISH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 16, 2022

I am always greeted warmly. I appreciate the Service Department always taking the time to explain any needed service and answering my questions. More

by starrunner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! It is great to hear that our team always welcomes you and takes the time to answer your questions and explain details to you, We will share your positive feedback with our entire team, and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 16, 2022

Great service from Graham! Graham is always on top of things. Thanks for all the help! More

by ASHLEYCUCHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Baxter
Report | Print
Jun 16, 2022 -

David Scott Lee Buick GMC responded

Ashley, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that Graham Nelson, in our Service Department, always goes above and beyond to give you an excellent experience! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

June 16, 2022

I took truck in to get an issue with windshield washer fixed. Was in and out in 30 minutes. More

by MAPHLPS1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Foley
Report | Print
Jun 16, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that your experience with our service department was excellent! It is great to hear that our team was able to address your windshield washer issue and get you back on the road in a timely manner. We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

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