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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
889 Reviews

889 Reviews of David Scott Lee Buick GMC - Service Center

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September 01, 2024

Super friendly and knowledgeable staff. Everyone who works there is very helpful and willing to go above and beyond for their customers. More

by marleymjacobs13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel LaPrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Marley, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

September 01, 2024

GMC app does not communicate with dealership system so my appointment did not show in the system. My truck was cleaner before I left the dealership. There was oil on the steering wheel, shifter, armrest a More

by libriankstephens
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Librian, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

August 31, 2024

Location Never have rentals no matter how long I schedule service out. Prices are also high More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Denise, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team would love to speak with you about your experience. Please respond here or email your contact information to: wecare@leebuickgmc.com We will work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

August 31, 2024

Great visit! Samantha was extremely knowledgeable and helpful. Service Mgr Nathan introduced himself during our visit and Ryan M. as well. Outstanding crew and ma More

by Silvrsfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Michaud
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Todd, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

August 28, 2024

Very pleased with the service and how nice the people are in customer service. Love doing business there. More

by KDBOUHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriel Baza
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Kimberly, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

August 28, 2024

Went for oil change and tire rotation, with one tire having slow leak. Did not fin tire leak, (Firestone tire ctr did ), oil leaked from truck after change More

by warden4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

David Scott Lee Buick GMC responded

Michael, We sincerely apologize for the issues you experienced while at our dealership. Thank you for allowing our We Care Team to partner directly with you on this. Please know that we will always work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

August 21, 2024

Mechanic lost the keys to my truck for about 45 minutes. 1.5 hours is long for an oil change and tire rotation. Skipped the free wash. More

by Hsand28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Sep 26, 2024 -

David Scott Lee Buick GMC responded

Henry, We sincerely apologize for the issues you experienced while at our dealership. Thank you for allowing our We Care Team to partner directly with you on this. Please know that we will always work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

August 21, 2024

First, I came in for the 7500 mile service. Everything was great until I got my car back. Y’all tout a courtesy spot free car wash but when you returned my car to me, it was still wet and dir More

by DKSTRONG24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

David Scott Lee Buick GMC responded

Deborah, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

August 19, 2024

I took my vehicle in for an inspection , oil change and tire rotation the week before going on vacation. My car had been making a whining noise and I figured it would be checked by the mechanics because th More

by TKROWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

David Scott Lee Buick GMC responded

Thomas, We sincerely apologize for the issues you experienced while at our dealership. Thank you for allowing our We Care Team to partner directly with you on this. Please know that we will always work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

August 18, 2024

Great Service as always! My vehicle was finished as promised. They even washed it for me! More

by CARS62CARS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Marva, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department is always excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

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