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David Scott Lee Buick GMC - Service Center
Crestview, FL
924 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
Service Communication
924 Reviews of David Scott Lee Buick GMC - Service Center
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Verified Customer
May 27, 2023
They scheduled me for early appointment. They came and picked up my vehicle and dropped off a replacement. Serviced my car in record time. Notified me when complete and scheduled the trade They came and picked up my vehicle and dropped off a replacement. Serviced my car in record time. Notified me when complete and scheduled the trade off of vehicles. After dropping off, I inspected mine; it was in pristine condition. Thanks for the prompt service and condition of the vehicle after servicing. More
by bfreeman3
May 27, 2023
Great customer service, friendly people and their service center is fast. 10/10 would recommend. center is fast. 10/10 would recommend. More
by porterabecca
Employees Worked With
May 26, 2023
I rated average because my car looks great so good job to the service center but bad experience with the shuttle service ! I previously scheduled for my vehicle to be brought to my home when completed , by 4 the service center but bad experience with the shuttle service ! I previously scheduled for my vehicle to be brought to my home when completed , by 4:45 I had to call & was told they would just bring it to me sometime the next day & acted like it was no big deal like I might not need it ? When I said I’m sorry but no I need my vehicle & it then was bright to me but I shouldn’t have had to have that conversation ! I’m in management & that was not good customer service ! More
by purplediamonds1969
Employees Worked With
Chelsea
May 25, 2023
The quality of work on my car was very good and loaner car was good. The service department's communication was less than good. I'm glad they took thier time to repair my car and having the loaner ensur car was good. The service department's communication was less than good. I'm glad they took thier time to repair my car and having the loaner ensured we were not without a ride. The only thing was the communication. More
by tagius1
May 23, 2023
Everyone at this dealership is friendly, knowledgeable and professional. I am confident the service will be completed on time and correctly. It is a pleasure to work with Jeremy and the whole team. and professional. I am confident the service will be completed on time and correctly. It is a pleasure to work with Jeremy and the whole team. More
by CLELROY63
May 20, 2023
Jeremy is always professional and very knowledgeable. Customer service is always excellent. When Wayne sold me my truck he didn’t pressure me , the whole experience was easy. Customer service is always excellent. When Wayne sold me my truck he didn’t pressure me , the whole experience was easy. More
by ward270
May 20, 2023
The service was prompt and the staff was extremely friendly, I would highly recommend going back. friendly, I would highly recommend going back. More
by j.alex.esposito
Employees Worked With
May 18, 2023
Graham is always available when I have questions or need anything. He’s always on point helping me with all my truck service needs. anything. He’s always on point helping me with all my truck service needs. More
by ASHLEYCUCHENS
